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Found 16 results

  1. Hello everyone, apperciate your kindness and input here. I bought two Aurora Internazionale on my trip to Japan a while ago, but I think due to all kinds of accidents, and the bank I kept them in got water damage in the vault. I observed some wear and scratches created by shipments. (Which is like a small amount on the and the end of the pen) So I would like to send my pens through Kenro to Aurora, I asked Kenro if Aurora could offer a repolishing of the pen, and they said yes. But I do not know if Aurora is willing to do an overhaul for the two Internazionale since they are sitt
  2. About a month ago, I friend of mine sent his Duofold ballpoint for service to Parker. The pen didn't work for some reason and was just a few months out of warranty, so he decided to sent it directly to Parker in France in order to have it serviced. The pen returned just this week and much to his surprise, it was returned stating that Parker NO LONGER repairs pens or pencils. If under warranty, they might replace the product with a similar one; out of warranty they are offering a 50% discount on any other Parker, Waterman or Rotring product of his choice! Can you believe this?
  3. I'm considering getting an M805 online, due to the significant price differences from the other websites or retail stores ($480-600+). Cultpens.com and Niche Pens seem to be selling them around $330 (at current exchange rates). Amazon sells them for sub $300. (A month or so ago, before the GPB jumped on Brexit hopes, it was even better at $280 odd, with online coupons). I've read the Chartpak in the US does not honor warranty service for pens bought with the online retailers. Is that true? (I had them do a warranty service on my M605 I bought from Pam Braun, years ago). Any experiences posit
  4. Ink_Blob

    Question About Lamy Warranty

    I brought an extra fine Lamy Safari about three months ago and noticed right out of the box that it was scratchy to the point of ripping out paper fibers onto the tines. Thinking that it was probably due to the pen not being broken in yet, I didn't go to the shop to get it changed since the warranty card said there was a two year guarantee against manufacturing defects. Recently, I finally went back since the issue has not gone away and they told me nibs were not under the two year warranty. Apparently I had to go back within three days to get them changed. Is this really the case for Lamy?
  5. latifkosu

    Inaccessibility Of Cross Pens

    Hey there everybody. I really don't want to start using here with a post like this but i am really peeved off. I've sent my Cross Spire Black Caviar to warranty here in Turkey at October 2017. They said that they wrote an e-mail to Cross Germany about my pen and its warranty. They are still waiting an answer from Germany about my pen. In these passed 4 months i wrote myself to customer realtions, warranty service and all the possible mail adresses i can find from the company. But there ise nothing i receive. I like to ask that is there anyone work in Cross Pens or did anybody experienced th
  6. QuantumMisa

    What To Do With Defective Aurora?

    Hello, folks. I would appreciate your input here. After a few years of coveting, I finally bought an Aurora Luna limited edition fountain pen during the holiday shopping season. The pen is thrillingly beautiful, but the one I received had some issues. The two main issues were: 1, there was an extra "cut" on the underside of the nib, and 2, there was some kind of residue (glue?) where the ink window meets the body of the pen. I sent it back to the vendor, who has now determined that it is defective and is asking me whether I want to have it sent to Aurora for repair. Normally, I would j
  7. ek-hornbeck

    Twsbi Service Is Spectacular

    There are lots of reasons why I like TWSBI pens. One is their outrageous price/performance -- other pens of similar quality are an integer multiplier more expensive.They are attractive. That's a second-order effect, but it's a plus, if you spend a lot of time using a pen.They are quality pens: well balanced, feel good in the hand, and they write well.Yet, if I damage or lose one, I'm only out fifty bucks. So I'm willing to stick a TWSBI in my pocket when I head out to work in a coffee shop; I'm not frightened into leaving the pen in my office. This makes them pens that you use, not simply pen
  8. I am looking at a local Montblanc being sold, and the owner sent me an image of a warranty card that he has. It looks like this: Now to be honest, I've never seen anything like it. But to be fair he's selling a set, that comes with leather Montblanc goods too, so maybe this card is for that, I don't know. I've only ever seen the card that comes with the pen at the back of the service guide booklet. The seller said that he got it as a present from his company and never used it. Seems like a legit reason at least.
  9. I am looking at a local Montblanc being sold, and the owner sent me an image of a warranty card that he has. It looks like this: Now to be honest, I've never seen anything like it. But to be fair he's selling a set, that comes with leather Montblanc goods too, so maybe this card is for that, I don't know. The seller said that he got it as a present from his company and never used it. Seems like a legit reason at least.
  10. Earlier last week, I received a newly acquired Lamy 2000 that I purchased 'New' on eBay (here's the link I bought the pen from in case anyone's curious). All was fine with the pen, but the nib was a bit scratchy and a tad out of alignment. Being the "do it yourself" kind of guy, I figured I'd give a go at realigning the tines by using my fingertips and finger nails and to my success, I realigned the nib successfully! However, the pen does feel a bit scratchy, so I am intending on using 12,000 grit micro mesh (only) to smooth the nib out to my liking. My question is this: By purchasing my pen
  11. I seldom saw a Parker 51 pen's guarantee card come with a stamp until my friend showed his pen which was bought in 1972. Amazing! Do your Parker 51 warranty card come with a stamp? If so, show it through your photo! I also want to know the shops' names and watch their warranty stamps' design!
  12. egglorru

    Help With Waterman Warranty?

    Hi all, I'm pretty new to the fountain pen world, and I've started gentle (Noodler's pens, a starter calligraphy kit, some Jin-Haos) and I've decided to make the Waterman Carene my first (more) expensive pen. I've found some good new in box models on ebay but they don't have the Fine nib I want - I was wondering if anyone knew if the Waterman warranty and nib exchange service only covers the original buyer or if any owner of the pen with the warranty booklet was covered for service? Secondarily, if anyone on here is looking to sell a Waterman Carene with a Fine nib in good condition for ~$15
  13. I noticed the following disclaimer in the box of my Sailor 1911 Black Luster (sic) pen and would like comments, please. Are they just covering themselves, like Montblanc? I don't think that 'standard' inks like Diamine; Pelikan 4001; Waterman; Quink and Sheaffer Skrip would do any harm whatsoever, so just wanted the opinion of you lot out there. I can see their point but one might avoid certain inks in some pens anyway. No need to mention names!
  14. This pen found it's way to my door via the Yafa outlet website. I had a coupon code for 10% off, and was in the mood for a Conklin pen, and this one was on their website for a decent price as a prototype color. The pen was shipped promptly, and well packaged. The box that it came in was a standard Conklin box.....blue, too big for the pen, lined with cheap satin-like material, and held the pen in place for shipping. First impressions: This pen looked gorgeous. I really liked the "snowflake" appearance of the material, and it reminded me of granite or snowflake obsidian. The pen was lig
  15. Hi all, I actually created an account to ask this question. 2 Years ago I bought a Nemosine Singularity and all was good. For the price point it wrote shockingly smooth. Over Christmas I bought a Nemosine Fission, gunmetal and used it as a daily journal writer starting in March. Loved the screw on aspect which helped prevent dry out, thought it was a great pen for the under $30 price and I heard nothing but good things about their warranty and responses. So in June, and mind you this pen has never been removed from the house and was only on my bed side, cap was never roughly handled,
  16. I've wanted a Namiki Falcon for months but kept finding other pens to try as having to import the pen put me off due to the potential Customs charges. I found out last week that I could order a Namiki Falcon(resin) from Amazon.com and VAT/Customs charges were added on by Amazon so there would be no surprise charges when the pen went through UK customs. Using Amazons Global Shipping meant that the pen would only cost me a total of £100 and I knew that by using Amazon I had great after sales service if needed, so I went ahead and ordered one. The pen arrived Friday and so far I'm loving it, it





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