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  1. I purchased a 'reprint' of The Palmer Method Of Business Writing, since I now know that is the format of penmanship I would like to practice rather than Spencerian. While Spencerian is beautiful, I'm a long way off being able to use a pointed pen properly, can barely hold a straight line at this point! The monoline Palmer method seems to fit my goals better. In any case, the book arrived today, I excitedly opened the package & thumbed the book only to be greeted with this...utter abhorrent insult to the eyes...and the wallet! Be warned, you are better off finding the PDF version online than you are purchasing this particular book. I would moan more but...honestly I'm too annoyed to bother at this stage.
  2. Hi folks, I use FP at work, and, to this date, I still have not found any dye-based ink that could emulate all the desirable properties of IG. My own field is medicine, but I think the following requirements apply for virtually any businesses : 1. No feathering on the cheapest paper available. 2. No bleedthrough on the cheapest paper available. 3. Fast drying. 4. Water resistant. (Waterproof is better, but rarely an absolute requirement). 5. Somewhat fade-proof. (Medical records -- as other business documents -- are usually stored for a period of ~ 20 years, so the ink doesn't have to be designed to last for centuries). 6. Not overly dry -- I want to write as fast as I can. I am yet to find a non IG ink that fulfills those requirements. The closest I got is Noodler's X-feather, but its definately slower drying than IG and does bleed through some of the cheapest papers I use. Any suggestions ?
  3. Good day FPN, This event literally just happened a few minutes ago and I wanted to recount the details. Before I go further, I will say at the very beginning that the issues occurred in transit after leaving Goulet, this is a review of their customer service in dealing with such an incident. I'm also not affiliated with Goulet Pens in any way other than a customer who spends way too much on fountain pen supplies, but that's all of us right? So I've been ordering from Goulet Pens for a pretty long time, since before the Noodler's Ahab came out, and I've made more than a couple of orders so I know their shipping habits by now. Over the weekend I ordered a shiny new TWSBI Diamond 580 in Rose Gold (buy one here, if you like), as usual I got my shipping confirmation from Goulet first thing Monday morning when they opened. The first odd thing I noticed is USPS tracking said the item would take several days to be delivered, I live about 1.5-2 hours north of their office (in the DC area) so I'm used to my packages from them arriving within 24 hours even with regular shipping. No big deal, something must be going on with the post office. The day of delivery (according to the tracking number) arrives, and the pen does not. I check the tracking number again after receiving the rest of my mail, and see they misrouted my package to the wrong city; again, post office issue. The next day they've sent it where it needs to go and this is where things go from curiously irritating to bad. My box arrives and I open it up to find... nothing. The TWSBI box inside has the plastic case with the wrench and the booklet (you know the one I mean), but no pen. I was as crestfallen as a child without a puppy: http://i.imgur.com/W2l2zEC.jpg So I contacted Goulet Pens with a few pictures, and this is where the review starts. In less than 5 minutes I received two emails; one was an order confirmation for a replacement, the other was an email from Jeremy in customer service expressing his concern and he wanted to know more about the situation. I was also contacted by Jessica (who is a personal friend of my girlfriend, so we met each other quite recently) who recognized the order immediately. Between the three of us we discussed the state of the package, the outer box was banged up and retaped where torn, the TWSBI booklet was loose inside, there was no bubblewrap or cellophane (anyone who orders from Goulet understands this is a red flag), the TWSBI box itself was torn and taped over, and the TWSBI casing was missing tape on one side. We very quickly determined that something must have happened with the postal service, which I would not say is Goulet staff saying "oh it isn't our problem", this is a conclusion which I came to on my own from my personal inspection and past experiences and I fully believe the problem happened during transit: http://i.imgur.com/Khx5dSy.jpg http://i.imgur.com/7eMa8oI.jpg At this point, they've already packed my replacement, they even made sure the pen was inside the package and sent me a photo of it. If it arrives without my pen again, of course I must challenge USPS to a duel. I'm confident in my abilities, I'm a trained rapier fencer and a biter. I can't express enough the atmosphere of this company, it was a very human experience, no form letters or customer service templates, the interest and concern was sincere, you aren't getting the "jaded customer service rep punching a timecard" from Goulet Pens. This is also the only bad experience I've had while ordering from them, and clearly at no fault of their own. I'm preaching to the choir here for veteran Goulet customers, but this sort of personal touch is what put Brian and Rachel Goulet on the map in the first place; I think it's important to recognize that in 8 years since the company started, that core value has not changed. Goulet Pens has expanded and evolved over the years quite a bit, however they are no less personal and organic than when they were shipping out of their garage. I don't think that will ever change, because it's deeply ingrained into the company culture. I hope that the US Postal Service can do something to mitigate the damage, but regardless I am sad that this incident may have caused them a loss of profit because of the lost merchandise, that being said I appreciate them taking care of me so throughly and quickly. I can only hope that this testimonial will steer more business towards them in the future, and the potential customer base will outweigh the cost of one misappropriated package. A big thanks to Jeremy and Jessica at The Goulet Pen Company for giving 120% to taking care of the issue! Cheers.
  4. Hi, Mini introduction first: After recently picking up (or rather buying) a couple of cheap fountain pens, I have had great use of these forums, and kind off rediscovered writing. It is an amazing feeling to actually write something by hand again. It has even given me the mental kick in the but to get writing on an idea for a paper I have had in the pipeline for a long time, although that is, for practical purposes, done electronically. To the question: I am looking for a dark green, professional looking ink. After reading in this subforum, I decided on the Diamine Sherwood Green - and I absolutely love it! The shading is wonderful yet discrete, and the flow is good in the Jintao X750 with very little feathering even on cheap paper. A collegue hinted the other day, though, that it might not be dark enough to sign official outgoing letters. I kind of agree. So I am looking for something darker. The problem is, after looking at the samples on Goulet Pens, I can't really find any. Private Reserve Ebony Green looked up to it, but after reading reviews of it here, it seems no darker than Diamine Sherwood in the writiing samples. Faber-Castell Moss Green looks like a "maybe", but it surely is expensive for a maybe. And that's about it (I don't really count Noodler's Zhivago as a green.) except for De Atramentis Black Edition - Black-Green, which is sold out and doesn't look THAT dark. Does anyone have any experience with a darker ink than Diamine Sherwood that they have compared to Sherwood on the same paper? I was hoping I didn't have to start mixing inks so soon, even though I was planning on trying it eventually. Maybe a black blue would look good mixed with the sherwood? Or even brown? Any suggestions after reading this long, rambling first post?
  5. I'm new to fountain pen, and I was surprised that there wasn't more retractables in the low end price range. The posts in that thread helped me understand that the R&D for it is prohibitive. But it also made me realize that I'm on unfamiliar ground, so I'm going to ask about the lay of the land. There seems to be quite a few pen makers, but what's the market share between them look like?





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