Need Lamy AlStar help

[thebluedentist]

Hey guys!

 

I bought a Lamy Al-Star from the official Lamy India site in April along with a Z50 black nib

The pen writes really inconsistently, lots of hard starts, suddenly the ink stops flowing through the pen and it is generally very much annoying. The nib is the z50 Lamy black nib, which the pen came with. I had an extra nib(same one) which I have tried with this pen, but the same issue persists.

 

I had washed it with water and a teeny tiny bit of dishwashing soap before inking it up(with Waterman Serenity Blue), considering that Lamy tests the product before shipping them to sellers.

 

I am now at a complete loss as to what to do and thus I am now approaching you guys for help!

I have used a Lamy Safari before this, and it has not given me a single issue out of the box.

 

 

[bogiesan]

What is this purchase worth to you compared with the possibility that you simply received a defective unit? You can mess with it for days and maybe it will never write to your satisfaction. Return it for an exchange. If Lamy India don't offer exchange for defective merchandise, and if you absolutely must have this particular AlStar color, just buy another one . In the USA, the AlStar is US$40: relatively inexpensive for what is normally a terrific pen. 

[Astronymus]

2 hours ago, bogiesan said:

 if you absolutely must have this particular AlStar color, just buy another one .

If return and exchange is not possible: Just buy the gripping section as a spare part. It includes the feed. It should be available at any authorized dialer.

[thebluedentist]

Thank you bogiesan and Astronymus.

 

I have contacted Lamy India already, but considering the Covid situation here(their offices are closed), I believe they should be able to help me🤞🏽

[Ste_S]

On 5/16/2021 at 12:09 PM, thebluedentist said:

Hey guys!

 

I bought a Lamy Al-Star from the official Lamy India site in April along with a Z50 black nib

The pen writes really inconsistently, lots of hard starts, suddenly the ink stops flowing through the pen and it is generally very much annoying. The nib is the z50 Lamy black nib, which the pen came with. I had an extra nib(same one) which I have tried with this pen, but the same issue persists.

 

I had washed it with water and a teeny tiny bit of dishwashing soap before inking it up(with Waterman Serenity Blue), considering that Lamy tests the product before shipping them to sellers.

 

I am now at a complete loss as to what to do and thus I am now approaching you guys for help!

I have used a Lamy Safari before this, and it has not given me a single issue out of the box.

 

 

 

If it's the same problem with two different nibs, it's either going to be the feed or the converter. Sometimes I think the mould release agent Lamy use hangs around in the feed and/or converter and impairs flow. I had one similar, it just took a good number of flushes/soaks to work perfectly. Flush it a few more times and soak in some water/dishwashing soap solution. If still no go, try with a cartridge to rule out the converter being the problem.

[thebluedentist]

Yes. I will definitely give this a try.

 

Thank you so much

[thebluedentist]

8 hours ago, Ste_S said:

 

If it's the same problem with two different nibs, it's either going to be the feed or the converter. Sometimes I think the mould release agent Lamy use hangs around in the feed and/or converter and impairs flow. I had one similar, it just took a good number of flushes/soaks to work perfectly. Flush it a few more times and soak in some water/dishwashing soap solution. If still no go, try with a cartridge to rule out the converter being the problem.

Thank you, will definitely try this.🤞🏽

[mehandiratta]

Did you write back to lamy India team..

If issue not sorted.. dm me

[thebluedentist]

19 hours ago, mehandiratta said:

Did you write back to lamy India team..

If issue not sorted.. dm me

Hello I have DM'ed you 

 

Thank you