re-glueing the band on Levenger True Writer

[vonderlasa]

The metal band on the cap of my Levenger True Writer came off. What cement or glue should I ues to reattach it?

TIA.

[david i]

The metal band on the cap of my Levenger True Writer came off. What cement or glue should I ues to reattach it?

TIA.

 

I'd guess it'd best be served being swaged back into place.

 

Give Ron Zorn a yell.

 

In most cases, adhesives constitute a poor second.

 

regards

 

david

[rroossinck]

I'm not entirely sure that those bands would hold up too well with swaging, David. If I recall correctly, those may be chrome-dipped plastic? At any rate, best of luck in the quest to shore up the TW!

[TEG]

 

Why not try emailing Steve Leveen at Levenger.com.? He's pretty helpful.

 

T

[Ron Z]

The bands on the True Writer are metal but are VERY thick, thicker than most bands. They're too thick to swage. This is one case where you need to glue them in place. Most of the ones I've seen are quite loose, so shellac won't work either.

 

Use epoxy. Careful cleanup with a paper towell dampened with alcohol will make the repair invisible.

Edited December 30, 2008 by Ron Z

[JFHorn]

Sorry to resurrect an ancient thread, but it seemed the most "on point" when I was searching the Net about this topic.

 

I have a number of True Writers with loose or completely separated cap bands -- some from the early days of the model and some more recent. I understand that these are meant to be "affordable" pens, but the number of cap band issues I have seen within my own collection suggests that this is (or was) a real quality control issue. The response from Levenger was disappointing to say the least. When I called customer service, they pointed to the company's one-year warranty policy and that was the sum and substance of their response.

 

They did not repair their pens. They could not refer me to anyone who did. There were no replacement caps (and, even if there were for some models, they would not provide them if my pen was more than one year old). They had no information to offer about how to attempt the repair myself.

 

The one suggestion they had was to buy additional True Writers -- at full price!

 

Levenger talks a good game. See the quote at the end of my post. In this instance, at least, the talk is not backed up with action.

 

At a price point of $50, $60 or more, I think a pen buyer has a reasonable expectation that his or her True Writer will perform properly and stay intact for at least a couple of decades under normal use. If, for whatever reason, that does not happen, a company that stands behind its products ought to acknowledge the problem and do something about it. Levenger apparently sees things differently. And that is disappointing.

 

For now, I'll try epoxy. And regardless of any new fab colors or finishes, I'll probably avoid True Writers in the future.

 

J

 

P.S. The following is from the "values" page on Levenger website (the emphasis is mine):

 

“One way we contribute to a sustainable environment is to ensure longevity in our products. Products that are well-made, and that transcend fads but still acknowledge progress, are investments that respect our dynamic world. Ours are products with lasting, useful value—designed for longevity, made with integrity.”