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Is PenGallery.com legitimate?

Will Argyle

By Will Argyle
in Pelikan

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Will Argyle Mint

Will Argyle

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I am looking to buy an 805 from PenGallery.com for $252.00. The price is much lower than any other seller I could find. Has anybody had a bad experience with this seller--or any experience at all?

Please, Please! This is supposed to be a happy occasion. Let's not bicker and argue about "who killed who."

 

--Prince Herbert's Father, The Holy Grail, scene 17

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Tom L Rare

Tom L

Posted
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I've only had excellent experiences with them. Reasonable flat fee for express shipping and good service.

 

-Tom

Two wrongs don't make a right, but three rights make a left.

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markmorris NOS (New Old Stock)

markmorris

Posted
Posted

I bought a Pelikan 400 in 2005 and just bought a Sailor 1911M from them.

Good service both times.

The 1911M did not have a cartridge with it. I emailed them and they sent me

three cartridges for my trouble.

I would order from them again, if Pam Braun at www.oscarbraunpens.com

does not have a better or close price. Now she is great!! Her service and speed are great.

The only drawback with her is a no return unless defective policy. So, know what

you want when you order from her.

 

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CharlieB Collectors Item

CharlieB

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Not only are they legitimate.... but they are WONDERFUL to do business with!

CharlieB

 

"The moment he opened the refrigerator, he saw it. Caponata! Fragrant, colorful, abundant, it filled an entire soup dish, enough for at least four people.... The notes of the triumphal march of Aida came spontaneously, naturally, to his lips." -- Andrea Camilleri, Excursion to Tindari, p. 212

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sofian Mint

sofian

Posted
Posted

Seeing that I live in Kuala Lumpur, I have bought many pens from Pen Gallery - over the counter, of course. I have no doubt they are legitimate. They are one of the premier pen specialists here in Malaysia

Sofian

Kuala Lumpur, Malaysia

 

My favourite pens:

Pelikan M200 Demo / translucent red / medium nibstroke

Lamy 2000 / black / oblique medium nibstroke

Pilot Vanishing Point / yellow / medium nibstroke

 

"To be stupid, selfish and have good health are the the requirements for happiness, though if stupidity is lacking, all is lost"

-Gustav Flaubert-

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girlieg33k Collectors Item

girlieg33k

Posted
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As already noted by other members, they are legitimate. Good prices (especially when they have sales) and they keep the items they sell online in stock. I ordered seven pens from them before the holidays. All arrived securely packed within the same week. Happy shopping!

Talking about fountain pens is like dancing about architecture.

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devjeethensh Rare

devjeethensh

Posted
Posted (edited)

I have been buying from them for some time now (recently ordered a Stipula). They are excellent in whatever they do . They answer all your queries patiently and their shipping via Fed Ex is excellent . You should ask for Mr. Lai , who is a very nice person to interact with.("Kim Hoong Lai" <lai@pengallery.com>

 

 

By chance , if any of your pens come with manufacturing fault , they replace it and the shipping is on their FedEx account .

 

All the very best wth your purchases.

 

regards,

 

Dev

Edited by devjeethensh
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  • 2 weeks later...
Will Argyle Mint

Will Argyle

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I'm disappointed with Pen Gallery.

 

I ordered my 805 on February 28th. It's March 11th and they still haven't shipped my pen. They sent me an email on Friday in a response to my query; they said it was out of stock.

 

I think that if you're selling items that are out of stock it should be made very, very, clear before checkout.

Please, Please! This is supposed to be a happy occasion. Let's not bicker and argue about "who killed who."

 

--Prince Herbert's Father, The Holy Grail, scene 17

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Will Argyle Mint

Will Argyle

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My original post was intended to determine whether a site that offered pens as such low prices could be legitimate. My own experience is that they are a real business selling authentic pens.

 

More importantly, when there was a problem with my original order (manufacturer's defect) the pen was hurriedly (fedex) and apologetically replaced. I remain critical of pengallery's policy (whether stated or de facto) that allows backordered pens to be sold without forewarning. I understand that this is actually a common practice in many domestic pensellers as well. If concerned about the timeframe of delivery, contact pengallery in advance and inquire whether the pen is in stock (this is actually a good idea for any penseller).

 

Quibbles over back order sales aside, I was impressed with pengallery's customer service. I just bought another pen from them (a Pelikan 625 'red').

 

Give them a try.

 

Will

Please, Please! This is supposed to be a happy occasion. Let's not bicker and argue about "who killed who."

 

--Prince Herbert's Father, The Holy Grail, scene 17

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CharlieB Collectors Item

CharlieB

Posted
Posted

Will,

Thanks for your post!

CharlieB

 

"The moment he opened the refrigerator, he saw it. Caponata! Fragrant, colorful, abundant, it filled an entire soup dish, enough for at least four people.... The notes of the triumphal march of Aida came spontaneously, naturally, to his lips." -- Andrea Camilleri, Excursion to Tindari, p. 212

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  • 4 years later...
Gary1952 Rare

Gary1952

Posted
Posted (edited)

I am looking to buy an 805 from PenGallery.com for $252.00. The price is much lower than any other seller I could find. Has anybody had a bad experience with this seller--or any experience at all?

I can highly recommend PenGallery.com.

 

I have purchased numerous items from this online store and have never been disappointed.

 

The owner (Lai) is honest, helpful and a pleasure to deal with.

 

Items are superbly packaged and shipment by DHL is always fast and reliable.

Edited by Gary1952

Intelligence is the ability to hold two opposing ideas in mind at the same time and still retain the ability to function.

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Ghost Plane Ancient Artifact

Ghost Plane

Posted
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Best of all, their holiday sale is up and running. Got a MB149 & a Marlen Aderl from them a few years back. Nice people. :thumbup:

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