Visconti Wall Street - Pen Barrel Won't Screw Into Cap Fully

[beyond_bday]

Hi guys, the pen barrel of my wall street fountain pen (the cartridge/converter version) won't screw fully into the pen cap. This happened after I cleaned the pen with tap water and brushed the inside of the pen cap with a soft cylindrical brush (like the ones used to wash baby bottles but smaller). As a result the faces on the pen cap no longer align with the faces on the pen barrel. I have never brushed the pen cap with a soft cylindrical brush before this.

Pictures attached for reference.

 

I can't twist the pen any further than the position depicted in the pictures without forcing it - forcing it further gives me the "something might break" feeling.

There are no visible damage to the threads on both the cap and barrel. It is also odd that the pen can screw in normally initially with no resistance but stop short of the final fraction of a turn.

The pen was purchased online back in April 2018 so there is no longer any warranty. The online retailer isn't very helpful and Visconti isn't replying to my e-mail request for repair.

Can my pen be repaired?

Any help would be appreciated.

Thanks!

Edited May 6, 2020 by beyond_bday

[mulrich]

Are the cap threads carved directly into the barrel or are they part of an inner cap? A soft brush shouldn't cause any damage but maybe it turned an inner cap out of alignment. If so, this could actually be helpful information for pens that don't have an aligned cap can barrel.

[PAKMAN]

This makes sense, if the inner cap got rotated/loosened it could change the place the cap goes to when closed. You may want to try using the brush to rotate/tighten the inner cap and that may cure your problem.

[beyond_bday]

Hi guys appreciate your input. Sadly, the threads are carved directly onto the pen cap itself.

 

Upon closer inspection, I think the threads' terminating end in the pen cap has worn off, causing the barrel to screw in more than it should (instead of not screwing in fully). Also, I just received Visconti's reply this morning and they referred me to my local distributor for further assistance. I have contacted them and will see how things go. Keeping my fingers crossed.

Edited May 8, 2020 by beyond_bday

[raivtash]

How is the repair going? I am having the same issue with my Wall Street. 

[raivtash]

On 5/8/2020 at 12:58 AM, beyond_bday said:

Hi guys appreciate your input. Sadly, the threads are carved directly onto the pen cap itself.

 

Upon closer inspection, I think the threads' terminating end in the pen cap has worn off, causing the barrel to screw in more than it should (instead of not screwing in fully). Also, I just received Visconti's reply this morning and they referred me to my local distributor for further assistance. I have contacted them and will see how things go. Keeping my fingers crossed.

I found the problem is with the position of the inner cap (it’s not a true inner cap but a metal ring serves as a stopper). This stopper appears to have changed the position over time. By adjusting the section, I can make the facets perfectly align but then there is a tiny gap between the section and barrel. With a right tool, this problem can be easily addressed but well I cannot find a tool that will serve this purpose.