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Diplomat Aero Clip Thingy

twomartoe

By twomartoe
in Repair Q&A

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twomartoe NOS (New Old Stock)

twomartoe

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Posted

Thingy on the clip of the diplomat aero fell out. New, store bought, hardly a month. Seems like a soldering problem. Hardly use the clip, in fact probably the 1st time and thing fell out. Was lucky to catch it.

 

Thinking of supergluing it back. Might be a hassle to send it back to Diplomat (under warranty).

post-129244-0-05379200-1460604511_thumb.jpg

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twomartoe NOS (New Old Stock)

twomartoe

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I emailed diplomat and received an acknowledgment of the problem in a day. They said they will be sending a replacement cap free of charge.

 

Awesome customer service diplomat! :thumbup:

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Martinsroom Mint

Martinsroom

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Seconded on the great customer service. Sorry to hear that happened to your aero as its one of my favourites.

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PS104 Vintage

PS104

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I​'ve always been impressed with Diplomat's products and would be surprised if their service was anything less than superb

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  • 3 months later...
Kimi18h New

Kimi18h

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I think that this is not the right forum but I am a bit new to this so I think this is th best choise because my problem is a bit the same.

 

 

My black diplomat aero wich I bought in the netherands has a cap that starts spinning when I post it and I don't know if it is normal or if it is broken.

If it is broken, does annyone know how to fix it or how to get a replacement.

 

Thanks already.

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twomartoe NOS (New Old Stock)

twomartoe

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I think that this is not the right forum but I am a bit new to this so I think this is th best choise because my problem is a bit the same.

 

 

My black diplomat aero wich I bought in the netherands has a cap that starts spinning when I post it and I don't know if it is normal or if it is broken.

If it is broken, does annyone know how to fix it or how to get a replacement.

 

Thanks already.

 

 

Yea, I think the older diplomant aeros have some problem with the cap. My old one became loose after awhile. But diplomat have been pretty good with their after sales and I received a new cap free, no postage paid.

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  • 3 years later...
prometheus13 NOS (New Old Stock)

prometheus13

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My snap cap is rather loose, too (cost: one shirt). Can anyone tell me the address or contact info for Diplomat? I haven't been able to locate it.

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