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Mont Blanc Boutique- Las Vegas

SinLoi

By SinLoi
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SinLoi NOS (New Old Stock)

SinLoi

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A little background...

 

I purchased a Mont Blanc 146 in medium through my award points with American Express...

 

After I got it, I had some issues with the nib, (I'm left handed)...they at first did a free exchange to a fine point.....this too I had a problem with...(scratchy, not smooth writer)... I took it back again at the beginning of the week and asked if I could upgrade to a 149 with OB nib....no problem...

 

I picked it up last night and it is VERY nice now and I'm very happy with it.....now here's the kicker..

 

They did the upgrade from a 146 to a 149 for FREE....told me it was due to my issues and they valued my patronage...they also said they would engrave it for free... amazing..!!!

 

Bottom line, is I'm a very happy customer and I have to applaude their customer service.

 

Dave

 

 

:D

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ProfMike Rare

ProfMike

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Congratulations!! :D

 

I'm so glad to hear everything came out - not only well, but beyond all expectations!

 

Enjoy your new pen and welcome to the world of fountain pens!

 

All the best,

Mike

Flow good, ooze bad!

 

Mike

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Jonathan Near Mint

Jonathan

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That might be one of the favorite boutiques I visited. Over NY, Scottsdale, Newport...this one is top notch. In particular there is a gentleman that works there, or at least did, named John Castiglione (sp?) and he is a great guy!

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georges zaslavsky Museum Piece

georges zaslavsky

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Montblanc store in Paris really knows how to treat their customers same with Montblanc after sales service in France which did a fabulous work on my 149.

Pens are like watches , once you start a collection, you can hardly go back. And pens like all fine luxury items do improve with time

 

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SinLoi NOS (New Old Stock)

SinLoi

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That might be one of the favorite boutiques I visited. Over NY, Scottsdale, Newport...this one is top notch. In particular there is a gentleman that works there, or at least did, named John Castiglione (sp?) and he is a great guy!

Jonathon.... that's the guy I dealt with! Very Customer Service oriented, and a heck of a nice guy.

 

The only problem I have with that store is the location....being in the Forum shops it's an ordeal getting in there. The crowds are very annoying. Fortunately I know all the back ways of getting in, and this helps to avoid the "crunch"

 

I digress, John is a fantastic representative of Mont Blanc and should be highly commended.

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Kalessin Collectors Item

Kalessin

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What a great ending! Enjoy your 149! B)

-- Joel -- "I collect expensive and time-consuming hobbies."

 

INK (noun): A villainous compound of tannogallate of iron, gum-arabic and water,

chiefly used to facilitate the infection of idiocy and promote intellectual crime.

(from The Devil's Dictionary, by Ambrose Bierce)

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