Brand New Atx Rolling Ball Won't Write - Help?

[alidakat]

As the topic says, it's brand new from Cross.com and it's a gift... that I'm giving tomorrow.

On a whim I decided to try writing with it, nothing.

I've Googled around and nothing has worked.

Does anyone have any suggestions?

[watch_art]

new refill? should be available at office depot. is there a clear drop of goo on the tip of the ball? if so remove it.

[alidakat]

new refill? should be available at office depot. is there a clear drop of goo on the tip of the ball? if so remove it.

Ah, I didn't know they sold them at Office Depot!

I still think it's ridiculous that I just got it and it doesn't even work.

Also, yes, I removed the clear little cover, I wish it had been that simple .

 

Thanks so much for your help, I'll be able to buy a new refill tomorrow.

[watch_art]

Take the ink thing out and hit the tip with a ciggy lighter. I read somewhere that this helps. That might be all it takes.

 

Wait, is it a BP or RB?

[rminj]

Take the ink thing out and hit the tip with a ciggy lighter. I read somewhere that this helps. That might be all it takes.

 

Wait, is it a BP or RB?

 

Running the refill tip under faucet with hot water may also get it going. Definitely fire off an email to Cross with your

order number and let them know. For the gift, yeah, it might be best to go get a refill at one of the office stores.

[alidakat]

Take the ink thing out and hit the tip with a ciggy lighter. I read somewhere that this helps. That might be all it takes.

 

Wait, is it a BP or RB?

 

Running the refill tip under faucet with hot water may also get it going. Definitely fire off an email to Cross with your

order number and let them know. For the gift, yeah, it might be best to go get a refill at one of the office stores.

 

 

Thanks to both of you, I tried those suggestions but they didn't work.

So I got frustrated and pulled open the refill thing and lo and behold, little to no substantial ink.

It was empty. Ha. They're definitely getting an email.

Edited October 16, 2010 by alidakat

[watch_art]

well THERE'S yer problem!