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I recently had two outstanding customer service interactions, and it got me to thinking about customer service in general. We in the fountain pen community often forget how lucky we are in regards to our vendors of choice. Most of the pen vendors that I have come across have customer service that is head and shoulders above anything that you might find anywhere else. They go that extra step to make sure that every interaction that you have with them is outstanding, and that you feel like a VIP no matter how little or much you may spend. It is why we are willing to fork over are hard earned
JustWrite Pen Company posted a topic in The MallWe're delighted to announce that Toucan inks are now available in the US at Anderson Pens. Toucan fountain pen ink is a high quality, Australian made fountain pen ink that comes in 15 brilliant colours but unlike most fountain pen inks they can be mixed with each other to make your own custom coloured inks. All 14 colours can be blended together in varying ratios and can be diluted with distilled water to create an almost infinite range of unique coloured inks. Toucan fountain pen ink is formulated from water soluble dyes with no harmful additives and is pH neutral (7). Toucan ink can also