White Tortoise Cap Issues

[Nimmireth]

Hi Pelikan aficionados,

 

As of 2024, does Pelikan still have issues with cracks on the cap of its white tortoise M400s? Is this limited-edition still being manufactured? I just bought one from Endless Pens (arriving in four days) and I'm wondering if I should just exchange it.

[inkstainedruth]

I don't know.  

I have an M600 Pink and White from a few years ago, and it definitely has cracked in the cap (which are unfortunately very visible because the ink I had been using in that pen was Edelstein Tanzanite).  

Don't know how much of the issue was with the shipping (I bought it on eBay) and when it arrived the box looked like it had "fallen off the back of a truck" (nudge nudge wink wink).... 

Ruth Morrisson aka inkstainedruth

[OCArt]

I believe that the problem was caused by a bad initial batch of white plastic, and that it has subsequently been resolved.  

[DrPlush]

For what it’s worth, my original M600 Violette-White cap cracked and Pelikan sent me a replacement cap (after I returned the original) which has never cracked, nor has my M400 white-tortoiseshell that was purchased around the time my M600 cap was replaced (late 2021 or early 2022?). Obviously that isn’t a definitive answer because I could just have been lucky, but I also think there was a bad initial batch of white plastic that was resolved.

[inkstainedruth]

I wasn't sure whether I could send my cap back to Pelikan/Chartpak because I'd gotten my pen from the third party vendor on eBay.

Ruth Morrisson aka inkstainedruth

[OCArt]

Perhaps three years ago I was in the same situation. I mailed my m400 white tortoise pen directly to Pelikan in Germany without any prior communication and asked that the cap and cracked piston knob be replaced. I did not hear back from them for three months so send them an email with a copy of the letter I’d enclosed with the pen. Lo and behold, the pen arrived back home in a couple of weeks.  Now this was before Pelikan’s financial troubles were public and before the company was sold. Today…. Well all bets are off. 
 

3 hours ago, inkstainedruth said:

I wasn't sure whether I could send my cap back to Pelikan/Chartpak because I'd gotten my pen from the third party vendor on eBay.

Ruth Morrisson aka inkstainedruth

 

[chromantic]

My White Tortoise appears to have the tiniest hairline mark on the inside just above the lip of the cap. My Gold marble M200, however, has a difinite crack that goes through to the outside. 

[Doug C]

I have an original and not had a problem. Then again, I have a lot of pens and this only makes it into rotation every few months. 

[Bo Bo Olson]

This thread had me looking at my 200 Pastel blue....and luckily no cracks.

Of course I've only used it twice.