Namiki - Discolouration/Unfortunate Situation

[Skies]

I picked up this Namiki Yukari Royale Noshi Bundle from Japan. Unfortunately, it seems the Namiki retailer left this one out on display for years (2014 is the stamping on the nib) which has resulted in this discolouration. Although I wouldn't mind this discolouration from typical use, it was likely in a static position under bright light which has resulted in only half of the pen having this fading appearance.

 

An exchange with Japan seems too complex (I'm in Canada, but have a home in the US as well). I currently am in communication with Pilot US. Any advice or thoughts are appreciated!

[XYZZY]

This looks like the same issue as discussed in another recent thread:  

 

 

I've been reading this sub-forum fairly diligently since 2018 and, besides these two recent threads, don't recall mention of this at another time.  It seems odd that two show up close together, but I guess the world works that way sometimes.

It doesn't sound too me like there's an issue with the pens, the changes are known/expected.  The issue though is that the dealers leave them out on display for years, which speeds the aging, and the consumer buys a "new" pen that actually has years of UV exposure.  
 

I'm still curious to know how Namiki deals with this.  Is it covered by warranty, either officially or as a token of good will?

 

And it still looks like a fantastic pen!

 

[Skies]

6 hours ago, XYZZY said:

This looks like the same issue as discussed in another recent thread:  

 

 

I've been reading this sub-forum fairly diligently since 2018 and, besides these two recent threads, don't recall mention of this at another time.  It seems odd that two show up close together, but I guess the world works that way sometimes.

It doesn't sound too me like there's an issue with the pens, the changes are known/expected.  The issue though is that the dealers leave them out on display for years, which speeds the aging, and the consumer buys a "new" pen that actually has years of UV exposure.  
 

I'm still curious to know how Namiki deals with this.  Is it covered by warranty, either officially or as a token of good will?

 

And it still looks like a fantastic pen!

 

 

Yes, it is an otherwise beautiful pen! It is just that half of the pen that was under direct light looks like this, while the other side is glossy. It looks unnatural, and at the pen's price it would be preferable to have it received in new condition. I think the most unfortunate aspect is the clip. It feels like the lacquer has dried. I guess the display light was closest to it, and with it potentially being on display for nearly a decade, it is understandable.

 

I have seen the other thread and thought I'd post on my findings as well, since I think anyone who's buying these pens should be considerate to this.

 

I am also curious what they will do! I have contacted them and will keep this thread up-to-date. Pilot has generally been good to me over the years, but as mentioned in my initial post, I am all ears for suggestions and input. I have added a couple photos that show it in a more flattering light.

[Scribs]

On 12/20/2023 at 1:09 AM, Skies said:

 

Yes, it is an otherwise beautiful pen! It is just that half of the pen that was under direct light looks like this, while the other side is glossy. It looks unnatural, and at the pen's price it would be preferable to have it received in new condition. I think the most unfortunate aspect is the clip. It feels like the lacquer has dried. I guess the display light was closest to it, and with it potentially being on display for nearly a decade, it is understandable.

 

I have seen the other thread and thought I'd post on my findings as well, since I think anyone who's buying these pens should be considerate to this.

 

I am also curious what they will do! I have contacted them and will keep this thread up-to-date. Pilot has generally been good to me over the years, but as mentioned in my initial post, I am all ears for suggestions and input. I have added a couple photos that show it in a more flattering light.

 

Hi Skies, how did Pilot end up responding? I am curious to know.