Sorry - Sonnet Platinum nibs with poor floor

[Bill Wood]

Unfortunately and so disappointing. I purchased a new Parker Sonnet Pen from a very reputable member. The first nib had poor ink flow after soaking etc. I just received another nib from Sanford, which I requested to be tested for smoothness and flow from the factory.

 

Well the nib is smooth - but the flow is very poor again. Yes the pen was tested. It was dip tested. That does not measure flow. Flow is tested with a cartridge or converter full of ink. Am I correct.

 

Now I wonder if I should actually send the nib back again - or try to adjust myself. If Sanford can't measure flow - who can for a new nib ?

 

I dislike whinning - but this is just bad service for a 100.oo Platinum Nib. What's a person to do ? If I mess with the nib warranty is invalid - If I send it back they'll say the flow was already tested.

 

Bill

[playpen]

Bill, I feel your pain, I really do. I recently had some issues with some pens from a VERY reputable establishment and luckily, the pens were fully serviced by the company. The issues I had were with flow, exactly as you mentioned and this has lead me to wonder why they don't have an extra converter or some other provision for testing the pen before you purhcase it.

 

If the company had not serviced my pens (free of course) I wonder what sort of time I would have had. attempting to return them to this store.

 

What I would suggest you do is call the company directly and ask to speak to a supervisor. I am sure they will be accommodating especially if you point out that you regularly post your great satisfaction with their company on the internet for all the world to see.....

 

If you are hesitant to make the call, PM me with the details and I'll call for you.

[fibreglass_works]

Hi bill if you have a case about Parker, Sonnet.

I suggest you stop sending your pen or nib for replacement. You are wasting alot of time and your shipping. last you will be like me putting them aside. I think it is very important to have a proper pen on the Move.

 

I suggest you write to Parker. Tell them you want a firm exchange of the Whole pen at One dealer or shipping counter that you can test the pen. Ask them to arrange the change. (Try to give them a detail of location/shipping) They may consider a change for you. Tell them you are not going to carry a arrow stick out of your pocket BUT can't write. Shame

 

Hope this may help you. Do keep us posted if you got it.

I purchased the limited editions pen and was tarnished (The Queen Birthday). The MD look at it and did a change for me But I lost my Lucky No.

 

 

Unfortunately and so disappointing. I purchased a new Parker Sonnet Pen from a very reputable member. The first nib had poor ink flow after soaking etc. I just received another nib from Sanford, which I requested to be tested for smoothness and flow from the factory.

 

Well the nib is smooth - but the flow is very poor again. Yes the pen was tested. It was dip tested. That does not measure flow. Flow is tested with a cartridge or converter full of ink. Am I correct.

 

Now I wonder if I should actually send the nib back again - or try to adjust myself. If Sanford can't measure flow - who can for a new nib ?

 

I dislike whinning - but this is just bad service for a 100.oo Platinum Nib. What's a person to do ? If I mess with the nib warranty is invalid - If I send it back they'll say the flow was already tested.

 

Bill

 

[Bill Wood]

Bill, I feel your pain, I really do. I recently had some issues with some pens from a VERY reputable establishment and luckily, the pens were fully serviced by the company. The issues I had were with flow, exactly as you mentioned and this has lead me to wonder why they don't have an extra converter or some other provision for testing the pen before you purhcase it.

 

If the company had not serviced my pens (free of course) I wonder what sort of time I would have had. attempting to return them to this store.

 

What I would suggest you do is call the company directly and ask to speak to a supervisor. I am sure they will be accommodating especially if you point out that you regularly post your great satisfaction with their company on the internet for all the world to see.....

 

If you are hesitant to make the call, PM me with the details and I'll call for you.

 

 

Thanks for the advice - Ill give them a call - and talk to the same lady that tests all these pens - I hope she's understanding. If she had a converter on this thing - or even a cartridge she would understand. But dipping never identifies a flow problem. I'll let you know how I do - perhaps indicating I'm planning a review on the stunning Sonnet Gift Pen - and would like to give it a 'plus'. Thanks Playpen

[Bill Wood]

Bill, I feel your pain, I really do. I recently had some issues with some pens from a VERY reputable establishment and luckily, the pens were fully serviced by the company. The issues I had were with flow, exactly as you mentioned and this has lead me to wonder why they don't have an extra converter or some other provision for testing the pen before you purhcase it.

 

If the company had not serviced my pens (free of course) I wonder what sort of time I would have had. attempting to return them to this store.

 

What I would suggest you do is call the company directly and ask to speak to a supervisor. I am sure they will be accommodating especially if you point out that you regularly post your great satisfaction with their company on the internet for all the world to see.....

 

If you are hesitant to make the call, PM me with the details and I'll call for you.

 

 

Playpen - first let me apologize for my atrocious spelling. I contacted the pen lady at Sanford this morning and she said they ALWAYS test their pens in converters. She told me to wash and soak the pen - "and of course" - it wrote just fine when she sent it. I'm just about ready to send the pen, box and all to Parker with a formal letter. This is second occurance with trouble from Sanford. The first time I finally got a smooth Sonnet. I'll do the soak again and simply return it. I can't believe that the testing was done and they realized no ink was coming from it. The gal says "she writes an entire page" with all the pens that Sanford sends out ?? Well - frustrating. Will continue....

 

Bill

[playpen]

Bill,

Before you return it, call them and tell them - and get the name of the person with whom you are speaking. Include that person's name in your letter to them. It's always a good idea to keep a record of the people who advise you in these companies.

 

I am very careful because on occasion when asked, I can always tell them it was .....so and so...who told me to send it..or advised me to try this method or that method, etc.

 

Don't waste another second aggravating yourself over it. Just send it back.

[kissing]

what ink are you using in it?

 

Try changing the ink to a more free flowing one, perhaps?

[Bill Wood]

Bill,

Before you return it, call them and tell them - and get the name of the person with whom you are speaking. Include that person's name in your letter to them. It's always a good idea to keep a record of the people who advise you in these companies.

 

I am very careful because on occasion when asked, I can always tell them it was .....so and so...who told me to send it..or advised me to try this method or that method, etc.

 

Don't waste another second aggravating yourself over it. Just send it back.

 

 

I've just done that. Talked to the pen lady - got her name - and sending the nib back and no more messing around. I can't believe this could happen on a regular basis - but at least they agreed. I'm sorry to say things like this really turn me off Parker - big time. I've got one Sonnet - I've had to mess around with that with 2 nibs. Any Parker I've purchased was either fixed first, or Binderized. The only pens I'm really enjoying are Waterman and Sailor. It's a shame

 

w

[jicaino]

sanford is really ruining parker's reputation. Theyr salesperson and sales representatives are leaning to a rude side too! I had an issue with an ebay seller because of some stupid converters, they pictured the old style twist action converter and sent me sanford (bleep) wich is noticeably thinner, has less capacity, the knob is made of a much less quality plastic and it has an open end, you get the picture. The seller (wich is an authorized parker sales representative) told me to f**k off (in fancy words) and SO DID PARKER!

[antoniosz]

Bill, I think that you are noticing a common problem in modern pens.

How light is you touch? Are you mainly used with vintage or wet modern pens?

 

I have been following the Sonnet line for a while, and they early nibs were quite soft.

Over time and under complains from heavy handed users that the nibs get easily misaligned

they have changed the design and they have made their nibs stiffer and touching at the tips.

As a result the common FP user (not us but the average user) makes it flow with no problem as the pressure

makes the tines separate properly at the tip. But in this way, the common experience FP user that employs a light touch

encounters flow problems. This is an easy fix - you just have to open slightly the tines - fingernails work if you are

confident, or use a piece of brass sheet or a piece of thick plastic or vellum and pass it along the nib slit.

Do this few times until you get the flow you want. It is indeed a common problem of the recent Sonnets, but not only.

For example the VP nibs also suffer from the same problem. Unfortunately this is a common trend that comes

as a response of the companies to the average heavy handed writer

 

Of course it could still be that there is another problem with your pen - but I have seen this in many of the recent Sonnets (and other pens.)

It is worth trying to correct it yourself.

[Bill Wood]

Bill, I think that you are noticing a common problem in modern pens.

How light is you touch? Are you mainly used with vintage or wet modern pens?

 

I have been following the Sonnet line for a while, and they early nibs were quite soft.

Over time and under complains from heavy handed users that the nibs get easily misaligned

they have changed the design and they have made their nibs stiffer and touching at the tips.

As a result the common FP user (not us but the average user) makes it flow with no problem as the pressure

makes the tines separate properly at the tip. But in this way, the common experience FP user that employs a light touch

encounters flow problems. This is an easy fix - you just have to open slightly the tines - fingernails work if you are

confident, or use a piece of brass sheet or a piece of thick plastic or vellum and pass it along the nib slit.

Do this few times until you get the flow you want. It is indeed a common problem of the recent Sonnets, but not only.

For example the VP nibs also suffer from the same problem. Unfortunately this is a common trend that comes

as a response of the companies to the average heavy handed writer

 

Of course it could still be that there is another problem with your pen - but I have seen this in many of the recent Sonnets (and other pens.)

It is worth trying to correct it yourself.

 

thanks for the advice. I'm a stiff nib writer - but not a heavy "ball point" hand. If the nib can lay down a nice line I'm satisfied. I've fixed a few Sonnet nibs for flow in the past. I'm not down on the brand as much as I am on the testing before a new pen is sent.

 

Bill