Sailor Pro Gear Classic = Misaligned Logo On The Cap.

[minddance]

Possibly an afterthought, if you really wanted to use pliars, at least wrap it with rubber tyre or some thick rubber antislip for better firmer grip and protection (for the pen).

 

But still, pliars and pens are not easily the best of friends.

[qazz]

Many thanks to those who responded in a constructive way. It's good to know that the problem is not very common for Sailor and I'll definitely check the suggested alternative shops.

To those, who suggest that I should have returned my first pen - probably I should have. But I mentioned it only to put things into context. The short version of my message:
a. some Sailors have misaligned logos, b. nibs.com doesn't see it as a defect, so be prepared to return the pen if you don't like that.

To those, who think that using pliers was a stupid idea - well, maybe. But returning the pen was expensive and I hated the look of the logo, so I took the risk. I did take precautions, like wrapping the pen in cloth, but it wasn't enough obviously. But at least now I know that the top of the cap can be rotated, if you really want it :-) (perhaps someone more careful than I can do it even without scratching the pen).
BTW, I still liked the pen more with the scratch rather than with the misaligned logo.

 

Nib.com is a very reputable pen vendor. Just because a logo is turned 30 degrees, does not make the pen defective. Instead of insulting the good folks at Nibs.com, go to a brick-n-mortar store, and inspect the pen you want to buy, make sure it meets your "standards" and buy it. Because, most online dealers wont play along with your whims.

About the pen not being defective - there are definitely people who would see this as a defect, I'm one of them. And I believe that there are quite a few of us.

About insulting the company: please re-read my initial post. There I tried to avoid expressing my personal opinion directly and mostly quoted the nibs.com representative. So if they got insulted somehow, they did it to themselves.

About "play along with your whims" - LOL

It also implies they get lots of pens like that and its hard to go though and find a good one.

I also had that impression.

 

Just mathmaticall speaking, if these logos are stuck on at random, as Pelikan logos are, you have 1/360 chance of having one the way you want. Nobody can survive making pens with that margin of "defects". However, I am also certain that Sailor does service your pens from Nibs.com, as I have had a sterling 1911 sent back and forth for repairs to Japan. If you buy one, and it's not right, I'd take it up with Sailor. Nibs guarantees a good writing experience. Not whether or not the logo isn't oriented the way you had expected it to be. Also, don't take pliars to anything again...

Thanks for the information about Pelikans, I've been actually thinking about buying one in the future, now I'll be cautious :-)

But it doesn't seem to be common for Sailors, fortunately.

 

It could all be concocted. I find it a little odd that someone who is bothered about the placement of the logo would take pliers to their fountain pen.

Something that is odd to you may be very logical to another person and vice versa. Also, anything can be explained by concoction or conspiracy, so you may as well apply the same logic to people who praise the vendor here, especially the ones, who are overly protective about it :-)

[Freddy]

Interesting.....

 

Thanks.....

 

Fred

 

.....television is a device that permits people who haven't anything to do

to watch people who can't do anything.....

~ Fred Allen

[Corona688]

I bet that scratch could buff out.

[minddance]

I guess it is always important to choose pen vendors who

 

1. Have stellar reputation

2. Are willing to go the extra mile for paying customers,

3. bother to have a certain degree of QC themselves and

4. have good after sales.

5. Do not blame manufacturers for issues in front of the customer (if a pen has issues, vendor should not ask customer to contact manufacturer directly to get problem solved. Vendor, especially authorised dealers, should be able to solve problem at dealers' end without customer needing to contact manufacturer.)

 

Is that too much to ask?

[jar]

I guess it is always important to choose pen vendors who

 

1. Have stellar reputation

2. Are willing to go the extra mile for paying customers,

3. bother to have a certain degree of QC themselves and

4. have good after sales.

5. Do not blame manufacturers for issues in front of the customer (if a pen has issues, vendor should not ask customer to contact manufacturer directly to get problem solved. Vendor, especially authorised dealers, should be able to solve problem at dealers' end without customer needing to contact manufacturer.)

 

Is that too much to ask?

With some customers, yes it is. Unfortunately there is no easy way for the vendor to vette potential clients.