Penbox.co.uk?

[attika89]

Hi,
I'm planning to buy a Pelikan from penbox.co.uk and I wanted to contact with them via email - which I did twice -, but got no response.
They have great prices on the birds though.
Its tempting, but I don't want to pay forward before they at least reply.

Does anyone have any experience with the shop in general?

[spotted and speckled]

I've bought from them no issues. I've never emailed them though. Time difference/holidays?

[attika89]

Thanks!
I don't know about holidays...
There is only 1 hour difference, so I don't think it would be an issue.

[iveyman]

I have bought multiple bottles of inks from them online several times. No issues with them. Always prompt in shipping. Their shipping charge is one of the best I have found. Same low shipping charge regardless of order value. Price of their Diamine inks is best compared to most places. I will repeat with them.

[attika89]

Thank you iveyman!
That's promising!
Their prices are indeed great on many products and on the shipping too!
It'd be a bit of a relief if they would reply though. Even just a "Yep" or "Nope" to know they are there...

[Sach]

I bought a Visconti HS, and around four nibs from Penbox, and all transactions were smooth and quick.

 

I do think that the whole enterprise is run by one person, so best to hang in there for a bit and try contacting him again..

[DrRoger]

I have bought some pens and Waterman Carene nibs from them with no trouble at all. The usual disclaimers apply but I'd have no hesitation in buying there again. R

[attika89]

Thank you for both of you!

Your experiences are quite reassuring.

I bought a Visconti HS, and around four nibs from Penbox, and all transactions were smooth and quick.

I do think that the whole enterprise is run by one person, so best to hang in there for a bit and try contacting him again..

I had that in my mind too. We'll see.

Maybe I should just place my order and hope for the best

[attika89]

Okay, I still got no response.
You've made me feel more secure about the store though, so I think I'll just place my order on an M1000.

[brownargus]

I ordered a Caran d'Ache converter for my Leman (which I purchased from them) on their website on Sunday evening and it arrived today. Have bought from them on a number of occasions, pens, inks, etc., and have had no issues - very helpful, but I did notice once that they were slow at responsing to emails. E-mails do sometimes go astray!!

Edited October 29, 2014 by brownargus

[Tas]

Oooo, you're going for it. Excellent!

Like Sach, I bought my Visconti Homo Sapiens from them.

They had the best price, by far and a super speedy service. They even tested the pen to make sure it wasn't suffering from bad QC.

 

Have you tried calling them?

[attika89]

I'm really thankful for your reassuring experiences!

I ordered a Caran d'Ache converter for my Leman (which I purchased from them) on their website on Sunday evening and it arrived today. Have bought from them on a number of occasions, pens, inks, etc., and have had no issues - very helpful, but I did notice once that they were slow at responsing to emails. E-mails do sometimes go astray!!

Great to hear!
Actually I've sent them 3 emails so far , but if the purchase and shipping goes fluently I'll be okay with that.

 

Oooo, you're going for it. Excellent!

Like Sach, I bought my Visconti Homo Sapiens from them.

They had the best price, by far and a super speedy service. They even tested the pen to make sure it wasn't suffering from bad QC.

 

Have you tried calling them?

Thanks Tas!
Have you asked them to test it?
I would also like to ask them to check the BigBird before they send it out.

I haven't tried calling them yet though.

[Tas]

I didn't bother with emails, too large a sum to risk. I just called them the minute I'd made up my mind . . . and at about ten minutes past 9am.

 

I just asked if they wouldn't mind kindly testing the pen for me as I'd heard "stories" about duff Dreamtouch nibs. Large sum of money blah blah.

 

Best wishes.

[attika89]

Calling would be the best way for sure!
Thanks again!

[furtibe]

Hi all. if looking for Pelikans , better look at

 

www.zc77.de/cgi-bin/scgi?sid=1&se=1&kd=0&sp=eng&nm=spezifikationdetailohnefarbe.html&rid=1101&ebene=1&menu=ebene1.html

 

My experiences were always good on this site.

[attika89]

I've placed my order in the morning, and asked them to check the nib before they send it out.
Got a reply from them that they'll send it tomorrow!!!
I'm excited!

 

 

Thanks for this! Definitely will check this site too next time!

[Tas]

Woo hoo!

Well done for taking the plunge.

You've been hankering after an M1000 for ages.

 

(I would have thought that after all the praise you've heaped on Pelikan over the years that perhaps they might have "helped" you out" )

[attika89]

http://kepfeltoltes.hu/141031/Woo_hoo__poster_www.kepfeltoltes.hu_.jpg



Yes, it's been a while for sure!
I've never waited this much to buy a pen. Had to sell two pens as well to fund the purchase, so it really wasn't an easy decision.
I guess it should be like this with grail pens.

(I would have thought that after all the praise you've heaped on Pelikan over the years that perhaps they might have "helped" you out" )

Haha, maybe I wasn't loud enough
The pen stand what they've sent to me for the Instagram challenge was a great gift though!

[Diver]

Visited penbox in person this weekend. It is a wonderful shop filled wall to wall with amazing pens. The proprieter is very helpful and great to do business with. Came out with a Pelikan m800 italic broad after dipping and trying it out. Saving my money to go back for another browse!

 

Using the new pen at work today and it is just a dream to write with. One happy customer.

[attika89]

Thank you Diver!
I've read your thread about your "brick and mortar experiences"!

I hope I can find places like those too some day.