Montblanc Pen Body Crack

[freakman]

I have a Montblanc Agatha that has long hairline cracks at the end of the pen body just below the piston. The cracks are axial and about 1 to 2 cm long. It's nearly invisible but if you fill the pen with ink. It will gradually leak from the end of the ink chamber.

Does any one know how to fix this?

[Guest Ray Cornett]

https://www.facebook.com/pages/Write-on-Time-Vintage-Pens-Watches-Restoration-and-Service/208871225809681

 

This is the guy you want to talk to. Sean from "Write on Time Vintage Pens Watches Restoration and Service". Fast turn around time, too. Check out one of the *crushed* pens he made look new again.

 

Edited May 12, 2014 by Ray Cornett

[Chrissy]

Send it back to Montblanc. They are the only people who have the parts that need replacing, and they will be able to do the job

[penmanila]

Indeed. I sent my 149 to MB service. It had hairline cracks and they're replacing the whole barrel for a very reasonable price.

[KBeezie]

https://www.facebook.com/pages/Write-on-Time-Vintage-Pens-Watches-Restoration-and-Service/208871225809681

 

This is the guy you want to talk to. Sean from "Write on Time Vintage Pens Watches Restoration and Service". Fast turn around time, too. Check out one of the *crushed* pens he made look new again.

 

 

He won't touch a MontBlanc though.

[Guest Ray Cornett]

I have a feeling Sean's simple repair will be cheaper than MB and faster as well. Hairline cracks are simple for someone of his skill level.

[Guest Ray Cornett]

 

He won't touch a MontBlanc though.

D'oh! ok.

[KBeezie]

D'oh! ok.

 

LoL yea, I asked him bout that, before I did any kind of referral regarding some MB questions like this one. It's a little out of his comfort zone.

 

Though I'm wondering how much or where a customer would send a MontBlanc if they're living in China.

Edited May 12, 2014 by KBeezie

[freakman]

 

LoL yea, I asked him bout that, before I did any kind of referral regarding some MB questions like this one. It's a little out of his comfort zone.

 

Though I'm wondering how much or where a customer would send a MontBlanc if they're living in China.

 

 

Indeed. I sent my 149 to MB service. It had hairline cracks and they're replacing the whole barrel for a very reasonable price.

The Montblanc here don't accept repairs unless you got the proof of purchase in China or your pen is purchased abroad and have a proper import paper.

So for my Agatha it's impossible to repair via dealer and I don't think MB accept repair directly sent from individuals.

Edited May 12, 2014 by freakman

[Chrissy]

The only place where it can be repaired is Montblanc HQ Hamburg, Germany. No-one else has the parts. That's the place you need to get it to. If your Montblanc boutique won't send it for you, then you should send it yourself.

 

Surely anyone who can afford an Agatha Christie, can afford P&P to Germany

Edited May 12, 2014 by Chrissy

[Chrissy]

 

I don't think MB accept repair directly sent from individuals.

What choice do they have if your dealer won't accept it?

[KBeezie]

 

 

The Montblanc here don't accept repairs unless you got the proof of purchase in China or your pen is purchased abroad and have a proper import paper.

So for my Agatha it's impossible to repair via dealer and I don't think MB accept repair directly sent from individuals.

 

And you don't have either? (proof of purchase or import papers?)

[freakman]

What choice do they have if your dealer won't accept it?

 

They suggest take it abroad and send from other dealers.

 

 

And you don't have either? (proof of purchase or import papers?)

 

The import paper is for importing the pen as a commodity. I surely don't have one.

And the proof of purchase needs to be in China. You can't send a Montblanc LE for repair in China even if you purchased from authorized dealers abroad.

It's rather common because MB here are much more expensive comparing to other countries and the dealer here want to hold their market.

Edited May 12, 2014 by freakman

[penmanila]

that's rather unfortunate. i didn't realize that MB dealers in different countries had different policies. here in the philippines, you can bring in any MB (bought from anywhere--the US, ebay, online, wherever) and the local MB authorized dealer will accept it for repair and send it on to HK and/or to germany--without asking for any documentation, and they'll charge you the same minimal charges they would impose had you bought your pen from them. i've had my 149s and my LEs serviced this way.

Edited May 12, 2014 by penmanila

[KBeezie]

that's rather unfortunate. i didn't realize that MB dealers in different countries had different policies. here in the philippines, you can bring in any MB (bought from anywhere--the US, ebay, online, wherever) and the local MB authorized dealer will accept it for repair and send it on to HK and/or to germany--without asking for any documentation, and they'll charge you the same minimal charges they would impose had you bought your pen from them. i've had my 149s and my LEs serviced this way.

Sounds like someone needs to take a small vacation to your location ;p

[Chi Town]

Boy that Sean looks like he does some nice work........The closest guy to Sean that I have seen is a professor out in the Phoenix area who does work like this! I've sent work to him, a 1930's or 20's Mickey Mouse pen that the barrel snapped in 1/2 and he fixed it for a very reasonable price, the professor in the phoenix area I'm talking about....

[vikramguliya]

is our product still in warrenty?

[KBeezie]

is our product still in warrenty?

 

Think you would need a proof of purchase to be able to get it covered under that, otherwise I'd say typical after-sales services if he can just find a retailer or other location that'll take it without needing import papers or proof of purchase.