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DanceOfLight posted a topic in ParkerCustomer support and after sales service - the way it should be There are companies who make promises and there are companies who keep it; encountering the latter came as a pleasant surprise, not only did they keep the original promise, but went far beyond their remit to keep an end customer happy. The story goes thus. I land at my dad's after a couple of years [we live half way across the world] and during a nice balmy drink he jumps and says 'Son, I was meaning to give you something last time you were here, but forgot, let me go fetch it'; before I gulp the drink and pop the question as to