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A Question About European Aurora Dealers

aurora iguanasell

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9 replies to this topic

#1 Claudius

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Posted 07 June 2013 - 11:51

I have been obsessed with the idea of buying an Aurora Talentum Chrome Capped Fountain Pen in black Resin: http://www.iguanasel...chrome-cap-d11c

 

However, Iguanasell is a Company I have never heard of before, and I would like to ask you, my fellow stylophiles, if this is a well reputed dealer.

 

Grateful for any answers,

 

Claudius



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#2 oknrabata

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Posted 07 June 2013 - 12:08

I recently bought two pens from them (both Auroras) and the service was excellent. While the first one had to be ordered from Italy (EF nib) and took a week or two, both pens were shipped super fast and arrived within a day from Spain. Communication was always very good and they have no problem of making direct contact to Aurora for special orders or to request delivery times.

In my recent pen purchases, this company really stands out. A few other well reputed dealers caused me much more unexpected trouble.

 

So yes, I do recommend Iguanasell.

 

Cheers,

Markus


Edited by oknrabata, 07 June 2013 - 12:08.


#3 carlc

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Posted 07 June 2013 - 12:40

They've been around FPN for a while - I've not heard of any problems.

 

ETA: I've been eyeing up their Talentum offerings for a while - have you registered with them? If not I would do so as the price is different for registered customers (in a good way).


Edited by carlc, 07 June 2013 - 12:43.

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#4 RMN

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Posted 07 June 2013 - 13:56

AFAIK they are based in Spain, and have shops on Amazon as well.

 

I have ordered an Aurora Hastil and Kona from them. Prompt and correct handling and delivery. Nul problemo.

 

D.ick


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#5 jar

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Posted 07 June 2013 - 14:03

I've had several opportunities to buy from them and service has always been prompt and after sales support way beyond the norm.  They are one of the Good Guys.


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#6 bmwboris

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Posted 08 June 2013 - 05:39

I have also bought a number of pens from them over the years.

Their prices are reasonable, but their service/communication and speed of posting are exemplary.

You will have no issues buying from them- they are great

#7 wpk123

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Posted 14 June 2013 - 00:31

Ditto, like everyone else, their prices, sales and service are great. I recently had to return a pen to Aurora for repair and they offered to handle everything on my behalf. Nothing but good things to say about them.

#8 alfredop

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Posted 13 March 2017 - 18:25

Had a perfect buying experience in their flagship store in Madrid last week.

 

Alfredo



#9 mongrelnomad

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Posted 16 March 2017 - 12:02

I bought a Pilot VP from them a few weeks ago - very good service. 


Too many pens; too little writing.

#10 stephanos

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Posted 03 April 2017 - 20:14

As others have said, they are a reputable dealer. If you are interested, watch this video (posted to YouTube in February 2017, by GourmetPens) for a look at the inside of their B&M store.

 

Coincidentally, I have also been looking at the Talentum with a certain acquisitorial eye. If only I were in a position to buy pens at the moment...







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