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Complaint with an order from Stylos Fine Pens


alexis

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I just REALLY want to know which side of this story is the thing that turned out to be the last straw!?!

Co-founded the Netherlands Pen Club. DM me if you would like to know about our meetups and join our Discord!

 

Currently attempting to collect the history of Diplomat pens.

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1 hour ago, DvdRiet said:

 

I just REALLY want to know which side of this story is the thing that turned out to be the last straw!?!

 

I had the same question…….

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This is a very old thread, but since it was resurrected I could not help reading it.
I'm wondering if things have changed in the meantime, as while reading it I felt as though I live in another world.

I did sympathize  with Alexis for the suffered theft, but was considering that where I live, in a flat in Milano, this could NEVER happen.

When a courier sends a parcel to me, with any type of service, insured or not, with signature or not, the courier rings the intercom, he waits on the door (outside on the street!) until I go down and pick up the parcel from his hands...

If no-one answers the intercom, the courier NEVER dreams of leaving my parcel anywhere (not on the door - in the middle of the street - let alone a porch that I don't have :)), takes it back with him and attempts delivery at another time/day. Eventually if I never collect the parcel, if the courier is standard Italian post, the courier leaves the parcel for me at the nearest post office, where I have to show my identity to collect it and pay a small fee. DHL, UPS and other private couriers call me up on the cellphone (that I leave specifically for this purpose) to set up another delivery time.

Amazon asks me to go down and collect the parcel at the entrance door. In times of covid I have sometimes suggested that they leave the parcel in the entrance hall (to avoid contacts), but Amazon couriers have specifically refused to do that as they will take no responsibility, nor wish to enter into any discussion, on any possible theft. They are instructed to only deliver personally to the recipient... (they also have my phone - and I have their cell phone registered! - and sometimes call me to advise in a few minutes they will be at the door... - it's odd how the Amazon couriers, usually non-Italian workers, have become well known people, like the old postman!)

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38 minutes ago, sansenri said:

This is a very old thread, but since it was resurrected I could not help reading it.
I'm wondering if things have changed in the meantime, as while reading it I felt as though I live in another world.

I did sympathize  with Alexis for the suffered theft, but was considering that where I live, in a flat in Milano, this could NEVER happen.

When a courier sends a parcel to me, with any type of service, insured or not, with signature or not, the courier rings the intercom, he waits on the door (outside on the street!) until I go down and pick up the parcel from his hands...

If no-one answers the intercom, the courier NEVER dreams of leaving my parcel anywhere (not on the door - in the middle of the street - let alone a porch that I don't have :)), takes it back with him and attempts delivery at another time/day. Eventually if I never collect the parcel, if the courier is standard Italian post, the courier leaves the parcel for me at the nearest post office, where I have to show my identity to collect it and pay a small fee. DHL, UPS and other private couriers call me up on the cellphone (that I leave specifically for this purpose) to set up another delivery time.

Amazon asks me to go down and collect the parcel at the entrance door. In times of covid I have sometimes suggested that they leave the parcel in the entrance hall (to avoid contacts), but Amazon couriers have specifically refused to do that as they will take no responsibility, nor wish to enter into any discussion, on any possible theft. They are instructed to only deliver personally to the recipient... (they also have my phone - and I have their cell phone registered! - and sometimes call me to advise in a few minutes they will be at the door... - it's odd how the Amazon couriers, usually non-Italian workers, have become well known people, like the old postman!)

 

not in the US. they'll just about dump it anywhere near the vicinity of the door.

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58 minutes ago, SpecTP said:

 

not in the US. they'll just about dump it anywhere near the vicinity of the door.

 

you are probably lucky that there are far less thieves around...

 

 

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Even more amusing to me is that Alexis the OP was here a grand total of 3 days in 2007. Someone reads this and gets their feelings hurt, seriously?

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23 hours ago, sansenri said:

 

you are probably lucky that there are far less thieves around...

 

 

we have our share of porch pirates too.. there are meme's about it

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On 1/13/2022 at 3:11 AM, Carguy said:

Even more amusing to me is that Alexis the OP was here a grand total of 3 days in 2007. Someone reads this and gets their feelings hurt, seriously?

:lol: that's true... I was more struck by the difference in the delivery process.

 

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On 1/13/2022 at 8:53 PM, SpecTP said:

we have our share of porch pirates too.. there are meme's about it

 

I'm in the city, so leaving parcels outside the door is unfeasible, still I know people in small villages who have their parcels sent to the local coffee bar where they can pick it up trouble free ... :)

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On 1/15/2022 at 12:47 PM, sansenri said:

 

I'm in the city, so leaving parcels outside the door is unfeasible, still I know people in small villages who have their parcels sent to the local coffee bar where they can pick it up trouble free ... :)

 

Delivery at the local coffee bar.

 

That's Reason No. 864,295 that I wish I lived it Italy!

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