Jump to content

I regret so much having bought a VAC Mini...


marcelo

Recommended Posts

  • Replies 35
  • Created
  • Last Reply

Top Posters In This Topic

  • marcelo

    13

  • jchch1950

    3

  • maclink

    2

  • Asteris

    2

Top Posters In This Topic

Posted Images

8 hours ago, Asteris said:

Have you tried applying silicone in the threads?

 

Yeap. Tried everything.

Link to comment
Share on other sites

1 hour ago, marcelo said:

 

Yeap. Tried everything.

Well, maybe the resin is cracked. You have to wait for a more informed person to this matter to wrie their opinion.

Link to comment
Share on other sites

  • 2 weeks later...

The pen should simply work without any of that fuss.  I think it should be returned/replaced without all these experiments with seals and silicone.

Link to comment
Share on other sites

Contact them again. They should make this right.  My Vac Mini has been very reliable.

Fountain pens are my preferred COLOR DELIVERY SYSTEM (in part because crayons melt in Las Vegas).

Create a Ghostly Avatar and I'll send you a letter. Check out some Ink comparisons: The Great PPS Comparison 

Don't know where to start?  Look at the Inky Topics O'day.  Then, see inks sorted by color: Blue Purple Brown Red Green Dark Green Orange Black Pinks Yellows Blue-Blacks Grey/Gray UVInks Turquoise/Teal MURKY

 

 

 

 

 

 

Link to comment
Share on other sites

12 hours ago, amberleadavis said:

Contact them again. They should make this right.  My Vac Mini has been very reliable.

 

I did it earlier today, thanks to your advice.
 

But these are their reply and my reply to them (what makes me angry is them insisting on that I would be overtightening the cap and/or grip section):

 

HI Marcelo
 
Sorry but we do not do pen exchanges for used pens.  We have replaced the grip sections and a barrel for you before.  It is not that easy to crack these parts.  As long as you are careful with not over tightening the cap or the grip section into the barrel, cracks are rarely going to develop.  As for the rubber piston, you need to make sure you grease the rubber piston and metal rod every now and then.  If you dont do this you are allowing old ink to dry it out and that will cause it to fall off.  This would be the same even if you had a piston filler.  The pens need to be maintained.

--

Philip Wang
www.twsbi.com


------------

Dear Philip,

I told you before but will tell it again: I never overtightened the cap or the grip section. And yes, you sent a new barrel and grip section. I changed both, greased the rubber piston and the metal rod (as I have done before), and kept using the pen as gently as ever, but it never stopped leaking.

Your service is great, Philip, but I definitely can't say the same about the quality of your product.
 
Cordially,
Marcelo
Link to comment
Share on other sites

Ouch.

Fountain pens are my preferred COLOR DELIVERY SYSTEM (in part because crayons melt in Las Vegas).

Create a Ghostly Avatar and I'll send you a letter. Check out some Ink comparisons: The Great PPS Comparison 

Don't know where to start?  Look at the Inky Topics O'day.  Then, see inks sorted by color: Blue Purple Brown Red Green Dark Green Orange Black Pinks Yellows Blue-Blacks Grey/Gray UVInks Turquoise/Teal MURKY

 

 

 

 

 

 

Link to comment
Share on other sites

I had similar email treatment when I bought an Eco that had an unusable nib out of the box. They were prepared to send a new nib, but expected me to pay for international shipping to get it. And fit it myself (some retailers warn that doing so on the Eco is at the user's risk and voids the warranty).

 

I went from being a fan girl pre-ordering each new Eco colour to just two purchases since (and one of those secondhand). And no longer enthusiastically recommending the brand. It felt a sad finish for me.

 

I refused to let it get me down though, I'm looking out for the new Kaweco Perkeo colours instead. Nice sturdy pens and with a long cartridge a great capacity. They make quite a rainbow in their drawer.

 

Will work for pens... :unsure:

Link to comment
Share on other sites

On 1/31/2022 at 10:36 PM, AmandaW said:

I had similar email treatment when I bought an Eco that had an unusable nib out of the box. They were prepared to send a new nib, but expected me to pay for international shipping to get it. And fit it myself (some retailers warn that doing so on the Eco is at the user's risk and voids the warranty).

 

I went from being a fan girl pre-ordering each new Eco colour to just two purchases since (and one of those secondhand). And no longer enthusiastically recommending the brand. It felt a sad finish for me.

 

I refused to let it get me down though, I'm looking out for the new Kaweco Perkeo colours instead. Nice sturdy pens and with a long cartridge a great capacity. They make quite a rainbow in their drawer.

 

 

That's how they do business, much unfortunately.

Link to comment
Share on other sites

On 2/1/2022 at 8:36 AM, AmandaW said:

I had similar email treatment when I bought an Eco that had an unusable nib out of the box. They were prepared to send a new nib, but expected me to pay for international shipping to get it. And fit it myself (some retailers warn that doing so on the Eco is at the user's risk and voids the warranty).

 

I went from being a fan girl pre-ordering each new Eco colour to just two purchases since (and one of those secondhand). And no longer enthusiastically recommending the brand. It felt a sad finish for me.

 

I refused to let it get me down though, I'm looking out for the new Kaweco Perkeo colours instead. Nice sturdy pens and with a long cartridge a great capacity. They make quite a rainbow in their drawer.

 

Did you buy it from a pen store or directly from Twsbi?

Link to comment
Share on other sites

11 minutes ago, jchch1950 said:

Did you buy it from a pen store or directly from Twsbi?

 

From a local online pen store. They said the only thing they would do was send me a nib to fit myself (which would void the warranty) or contact TWSBI. I contacted TWSBI.

 

This was a new pen, newly released colour, at full retail price.  I expected the retailer to replace the pen with one that wrote or fix it, their choice.

Will work for pens... :unsure:

Link to comment
Share on other sites

18 hours ago, AmandaW said:

 

 

 

This was a new pen, newly released colour, at full retail price.  I expected the retailer to replace the pen with one that wrote or fix it, their choice.

+1.

Link to comment
Share on other sites

On 1/14/2022 at 4:10 PM, marcelo said:

I regret so much having bought a VAC Mini...

 

Me too.  Mine cracked almost immediately and started leaking ink.  A remplacement barrel did exactly the same.  It has managed less than two ink fills and never so much as left my desk.

 

TWSBI has offered to send more spare parts, but at a cost approaching half the entire pen.  With no reason to believe it will not immediately crack yet again, I prefer to just bin the pen.

 

What really riles me is TWSBI's claim to have solved their problems with cracking plastic.

Link to comment
Share on other sites

On 2/1/2022 at 8:56 AM, marcelo said:

That's how it is. regrettably.

Sorry to hear your 'not uncommon' experience.

I would not have bothered with the brand unless you had decent local support.

Plenty of issues outlined on the forum and no shortage of other brands to consider.

 

I got rid of mine a while back and have no intention of ever recommending them.

IMO, it is just not worth the time/effort to sort lest it have/develop a fault.

 

IF you must have it, then treat it as a punt and spend what you can afford to lose.

Engineer :

Someone who does precision guesswork based on unreliable data provided by those of questionable knowledge.

Link to comment
Share on other sites

On 2/4/2022 at 8:20 AM, AmandaW said:

 

From a local online pen store. They said the only thing they would do was send me a nib to fit myself (which would void the warranty) or contact TWSBI. I contacted TWSBI.

 

This was a new pen, newly released colour, at full retail price.  I expected the retailer to replace the pen with one that wrote or fix it, their choice.


That's what I would expect too.

Link to comment
Share on other sites

On 2/12/2022 at 6:50 PM, 1nkulus said:

Sorry to hear your 'not uncommon' experience.

I would not have bothered with the brand unless you had decent local support.

Plenty of issues outlined on the forum and no shortage of other brands to consider.

 

I got rid of mine a while back and have no intention of ever recommending them.

IMO, it is just not worth the time/effort to sort lest it have/develop a fault.

 

IF you must have it, then treat it as a punt and spend what you can afford to lose.

 

A punt! That's what it is. 👍

Link to comment
Share on other sites

On 2/11/2022 at 8:11 AM, tim77 said:

 

Me too.  Mine cracked almost immediately and started leaking ink.  A remplacement barrel did exactly the same.  It has managed less than two ink fills and never so much as left my desk.

 

TWSBI has offered to send more spare parts, but at a cost approaching half the entire pen.  With no reason to believe it will not immediately crack yet again, I prefer to just bin the pen.

 

What really riles me is TWSBI's claim to have solved their problems with cracking plastic.

 

Thanks for your account, Tim. 👍

I have 12 FPs from 7 different brands and the TWSBI is the only one that never worked properly.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Most Contributions

    1. amberleadavis
      amberleadavis
      43844
    2. PAKMAN
      PAKMAN
      33494
    3. Ghost Plane
      Ghost Plane
      28220
    4. inkstainedruth
      inkstainedruth
      26624
    5. jar
      jar
      26101
  • Upcoming Events

  • Blog Comments

    • Shanghai Knife Dude
      I have the Sailor Naginata and some fancy blade nibs coming after 2022 by a number of new workshop from China.  With all my respect, IMHO, they are all (bleep) in doing chinese characters.  Go use a bush, or at least a bush pen. 
    • A Smug Dill
      It is the reason why I'm so keen on the idea of a personal library — of pens, nibs, inks, paper products, etc. — and spent so much money, as well as time and effort, to “build” it for myself (because I can't simply remember everything, especially as I'm getting older fast) and my wife, so that we can “know”; and, instead of just disposing of what displeased us, or even just not good enough to be “given the time of day” against competition from >500 other pens and >500 other inks for our at
    • adamselene
      Agreed.  And I think it’s good to be aware of this early on and think about at the point of buying rather than rationalizing a purchase..
    • A Smug Dill
      Alas, one cannot know “good” without some idea of “bad” against which to contrast; and, as one of my former bosses (back when I was in my twenties) used to say, “on the scale of good to bad…”, it's a spectrum, not a dichotomy. Whereas subjectively acceptable (or tolerable) and unacceptable may well be a dichotomy to someone, and finding whether the threshold or cusp between them lies takes experiencing many degrees of less-than-ideal, especially if the decision is somehow influenced by factors o
    • adamselene
      I got my first real fountain pen on my 60th birthday and many hundreds of pens later I’ve often thought of what I should’ve known in the beginning. I have many pens, the majority of which have some objectionable feature. If they are too delicate, or can’t be posted, or they are too precious to face losing , still they are users, but only in very limited environments..  I have a big disliking for pens that have the cap jump into the air and fly off. I object to Pens that dry out, or leave blobs o
  • Chatbox

    You don't have permission to chat.
    Load More
  • Files






×
×
  • Create New...