Delta Dolcevita - Spare parts

[MarcoA63]

Good day everyone.

I have lost the little ball at the end of my Dolcevita cap clip.

If I'm not mistaken Delta is now Leonardo pens. This company only has Facebook presence, from what I gather, but no direct contact with the company can be established. I could not find the actual company listed on the internet anywhere, all I get is links to shops that sell their pens.

I'm trying to find this little, badly designed, ball to replace the one I lost.

I've written to a few UK dealers but none stock the missing part nor told me how to get one.

Other ideas ? I could use a piece of those vintage toilet flushers pull chains and see if it works ?

Cheers

 

[Karmachanic]

Here ya go: info@leonardopen.com

[MarcoA63]

Thank you Karma, I have just written to them and let's see what they reply 🙂

[MarcoA63]

email address bounced back with 'Address not found'.

I'm Italian and am allowed to be scornful towards Leonardo. 🙂

 

[clear1]

I believe you can ask your question on their Facebook group. I've seen many people do that and get answer from Leonardo. But I'm not so sure if they have spare parts for Delta pens...

[MarcoA63]

Akreadyy did it on FB. I did it in Italian though. It might have been buried amongst all the silly posts in English

[Susanna]

Marco, try this: sales@leonardopen.com

But I don't think they can help you. 
I already had asked a few times in the latest years about my customers that were looking for repair and/or spare parts of Delta pens; and the last time they told me they hadn't any Delta spare parts and not to refer other people to them for this matter.  😶

[MarcoA63]

Hi Susanna, thank you for your suggestion. I understood that Delta became, one way or another, Leonardo. Business dynamics aside, Leonardo uses these little balls at the end of their clips so instead of saying I have a Delta I could say I have a Leonardo and I have lost it 🙂

It is like banging against a rubber wall. None of these manufacturers offer spare parts, I guess.

I'll give a go at the email address you posted. Plus I live in UK so I belieeve this task is near to impossible 😞

Love your website by the way

[Susanna]

Just now, MarcoA63 said:

I understood that Delta became, one way or another, Leonardo.

 

Well, it's not really so.

The son and the daughter of one of the former owners of Delta (Mr. Matrone) founded a new company, Leonardo. Nothing else is sure. Delta bankrupted badly, and no one wants to talk about it.
I interviewed the Leonardo owners for my blog, here : http://blog.giardino.it/2018/09/leonardo-officina-italiana-interview-with-the-founders/ (and there is also the Italian version link, at top).

Thank you for your nice words about my site! ☺️

[MarcoA63]

Susanna, by any chance would you know which Leonardo pens is similar to the Dolcevita Medium ? I wrote not mentioning I have a Delta :-)

Thank you

[Susanna]

 

On 2/12/2021 at 11:14 AM, MarcoA63 said:

Susanna, by any chance would you know which Leonardo pens is similar to the Dolcevita Medium ? I wrote not mentioning I have a Delta 🙂

Thank you

 

Difficult question, because I haven't any Dolcevita Medium in stock any longer...

I remember it was quite large: but in diameter, not in length.
It's probably similar to a MomentoZero, but I think a MomentoZero is longer.

[MarcoA63]

Hello again, as soon as I get the MomentoZero delivered I will be able to find out :-)

I believe the ball is the same. Indeed the Dolcevita is large !

No reply from Leonardo though, yet

[Dione]

Izods is the UK distributor for Leonardo according to this FPN thread

[Susanna]

28 minutes ago, MarcoA63 said:

Hello again, as soon as I get the MomentoZero delivered I will be able to find out 🙂

 

Marco, it was already delivered, at 13:49 today!
didn't you receive it? 😯

[MarcoA63]

Susanna, sent you an email. Did you get it ? 🙂

Thank you for you support

[Susanna]

🙂yes!

[MarcoA63]

Hi Dione, I wrote Izods on the 22nd of January, never got a reply. This speaks loudly on how they operate. Online business is a ripoff often, IMO. Give me an old style shop 1000000 times !!