Thumbs Up To Endlesspens

[ralfstc]

Hi folks,

 

Just a note to share good things about endless pens. I've been in touch with them a couple of times today. First I lost my shipping details for a package on the way, and they were able to resend details almost immediately. Then I bought something else (after all, I was on the site anyway, right?) and managed to mess up the HopDrop code. I didn't realize until the purchase was through. I contacted them sheepishly and asked if it was too late, and got a refund to my credit card equal to the 19% by return email.

 

Overall, I've been very impressed with endlesspens, and delighted with all purchases. Today I was being especially daft and received outstanding service.

 

Thank you, and well done, endlesspens!

 

Ralf

 

 

[Barkingpig]

Thanks for sharing your experience; I was also happy with my shopping experience with them.

 

I think it is important to know when Vendors perform as expected but also more important to hear when they solve a problem for their customer. I believe in supporting the Vendors who value customer service.

[WLSpec]

Good to hear! Sounds like a good place to shop in the future.

[PAKMAN]

Thanks for the recomendation!

[AL01]

They are good...

 

I don't know how they do it...

 

But their deals are insane.

 

I bought a Safari and a 2000 from them, and have nothing but good things to say about them.

[Paul-in-SF]

I have had nothing but good experiences with Endless Pens, their customer service as I have experienced it is excellent. I am not, however, very enticed by the need to pre-order so many of the pens they have for sale these days. That's my own shortcoming, I am just too impatient to wait up to 120 days.

 

Also, don't assume that their price is always the lowest -- I have beaten their prices by a considerable amount a couple of times, from legitimate sources, by fortunate timing (such as liquidation of discontinued models).

Edited April 18, 2020 by Paul-in-SF

[AL01]

Usually you get the insane deals with promotions and clearness models.

 

(You don't find new Lamy Safaris for $15.00 shipped to your home every day...)

[Misfit]

I’ve bought Lamy pens from them: Al-Star, Safari and Studio plus converters. I waited to shop around holidays when some of the best prices are. This includes Independence Day and even Labor Day. I also got Waterman and Sailor inks as well.

[MSA]

Shout out to Savannah Brantley @ Endless Pens. Great customer dealing. Best prices in the world...

[Bibliophage]

I was trying to figure out what HopDrop was - because in Houston, it's a craft beer delivery service.

[pararis]

I'll see your thumbs up with a thumbs down.

 

My standards are substantially higher.