Experience From This Japanese Seller?

[penzel_washinkton]

Hi all,

 

First of all allow me to introduce myself as a recent new member to the forum and hope at least I can be a little of use to this forum.

 

But first, I want to ask if any of the members here has had an experience buying from pensachi (through their website).

I have just lately placed an order and paid but have never heard people buying stright from their website and now I am anxious whether my order will go through.

 

Any feedback would be appreciated, thanks!

 

 

(NB : f this is in the wrong sub-forum please help in moving it).

 

[MomoShinChan]

From the look of it, their website seems to be quite new. If you are worried, remember that the banks/PayPal are on your side in this. You can always have them do a charge back on the transaction. However, always take precaution before resorting to that option. I hope your order go through and you get the pen safely

[penzel_washinkton]

From the look of it, their website seems to be quite new. If you are worried, remember that the banks/PayPal are on your side in this. You can always have them do a charge back on the transaction. However, always take precaution before resorting to that option. I hope your order go through and you get the pen safely

 

Thanks for the feedback. It seems the website is indeed new but from what I know, the seller has quite a reputation on ebay.

 

I proceeded with my orders and now it is being shipped. Hopefully nothing goes wrong.

 

Cheers

[LostArk]

I've bought from Pensachi twice and couldn't have asked for better!

[penzel_washinkton]

I've bought from Pensachi twice and couldn't have asked for better!

 

Received my two pens about 2 weeks ago and couldn't be anymore happier. This seller is recommended from me for anyone having thoughts on buying from them.

[LauraLovely]

Was not terribly pleased with my buying experience. Buying on the site itself was quite clunky and they did not have the Iroshizuku ink I wanted in stock despite saying they did when I placed my order, and only had about 2-3 options to replace it with. It took about 10 days for them to send it out and another 10 days for it to arrive into the UK so not bad there. Just quite annoying for them not to have the ink you want without giving an option to cancel the whole order, and they didn't really make up for it in any way. I don't really see a reason to buy from them again.

[Quadratus]

I've bought several pens from PENSACHI. I found their service (including packaging and posting) first rate. I would highly recommend them as a supplier of fine Japanese pens.

[loganrah]

I've just been dealing with pensachi quite a bit due to a screw up with payment which was PayPal's fault, they were very good about it (not the most immediate responses to emails, but only a day or two, not weeks or anything). I ended up swapping my order to a different pen (they got some of the FA nibbed 823s, a grail pen of mine) and they were easily to deal with on that too.