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Bought In Japan, Needs Service



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So I bought a pilot 742 in Morita's FP shop, then my hand received an accidental impact while writing, and now it's subtly bent in a way that means very little ink flow despite the tines looking like they should have flow under a loupe. I've tried a little diy, which didn't work, so now I'm thinking of sending it in for service. Of course I'm willing to pay b/c it was my own fault. What is the policy for matters like this? Should I contact the store?

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Pinkys.Brain

where are you located at the moment? If you're still in Kansai then you could wait for the next pen clinic at a Nagasawa store or go to the Pen&Message shop in Kobe. Maybe there you can get help (but not for free). But you should first contact Morita.

Edited by Pinkys.Brain
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1) Contact the shop, ask for an advice. That you did DIY isn't something which you should mention, IMO.

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