Rafiki76 Posted January 13, 2017 Share Posted January 13, 2017 Hi, I'm a long time lurker but I only recently made an account here. I love Mont Blancs and have five of them, but sadly no fountain yet. I recently was using a Starwalker Rollerball I bought at a Mont Blanc Boutique in San Francisco two years ago when I noticed the cap has a wobble to it when it is capped or when it is screwed onto the back. I took it in once to the store in Beverly Hills, and they "tightened it" but I did not notice an improvement. I understand this pen isn't Mont Blanc's finest offering but the poor quality surprised me. I compared it another rollerball Star Walker I have that is much older and it has absolutely no wobble at all. What should I do to have this issue corrected? Should I go back to the boutique and ask them to reexamine it, or should I have it sent off to be repaired. I did repair an older Bordeoux Ball point that had a crack and a bent clip and for $100 they fixed it very well but I don't want to pay to have an issue I believe is a defect repaired. If any other pictures or information is helpful please let me know. Thank you, Raffi U.C. Berkeley Economics | Public Policy Link to post Share on other sites
SpecTP Posted January 13, 2017 Share Posted January 13, 2017 it should not wobble. my Starwalker Cool Blue is tight fitting when capped or posted. Link to post Share on other sites
torstar Posted January 13, 2017 Share Posted January 13, 2017 Should not wobble, unless you did something to it, I've done lots of things to my pens that cause wobble. Link to post Share on other sites
meiers Posted January 13, 2017 Share Posted January 13, 2017 (edited) Weird. Could be a lapse in quality control. I would raise this very gently with MB service. I'd definitely have them fix it. Edited January 13, 2017 by meiers Link to post Share on other sites
Rafiki76 Posted January 14, 2017 Author Share Posted January 14, 2017 Thank you for the advice. I don't think I have done anything to it to make it wobble. It lives in the box and when I use it to write I'm extremely careful. This pen commemorated something sincere to me so I don't use it much. Should I take it to the store, or call? And thank you again for the help. U.C. Berkeley Economics | Public Policy Link to post Share on other sites
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