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De Atramentis Customer Service?


Limner
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I have questions about a set of inks recently ordered directly from the De Atramentis Inks website; I've tried contacting them at info@de-atramentis.com from both the 'contact' form on their site, as well as by responding to an email from Dr. Jansen via my gmail account, but after three weeks I've received no replies. Has anybody else tried to contact them directly? Is there a separate address for Customer Service?

 

Thanks in advance!

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  • Michael R.

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  • Limner

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AFAIK de Atramentis is just a one-man company like Noodlers....

 

So if dr Jansen is on holiday, or felled by the flu it will have to wait. Also, as I understand, his English is not very well (but I may be mistaken)

 

 

D.ick

~

KEEP SAFE, WEAR A MASK, KEEP A DISTANCE.

Freedom exists by virtue of self limitation.

~

 

 

 

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let me know if you need translation into German :-)

 

Cheers

 

Michael

 

Thank you, Michael, for the kind offer! I just found out that Goulet has gotten one of the inks that I had questions about in stock, and ordered some from them. Hopefully I'll be able to clear things up by comparing the older bottle to the new...but if not, I'll definitely take you up on your offer. :)

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Also, you can ask Peter, Morbis-Curos... (I can't spell today), he is in regular contact with Dr. J.

Fountain pens are my preferred COLOR DELIVERY SYSTEM (in part because crayons melt in Las Vegas).

Create a Ghostly Avatar and I'll send you a letter. Check out some Ink comparisons: The Great PPS Comparison 

Don't know where to start?  Look at the Inky Topics O'day.  Then, see inks sorted by color: Blue Purple Brown Red Green Dark Green Orange Black Pinks Yellows Blue-Blacks Grey/Gray UVInks Turquoise/Teal MURKY

 

 

 

 

 

 

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Drat.

Fountain pens are my preferred COLOR DELIVERY SYSTEM (in part because crayons melt in Las Vegas).

Create a Ghostly Avatar and I'll send you a letter. Check out some Ink comparisons: The Great PPS Comparison 

Don't know where to start?  Look at the Inky Topics O'day.  Then, see inks sorted by color: Blue Purple Brown Red Green Dark Green Orange Black Pinks Yellows Blue-Blacks Grey/Gray UVInks Turquoise/Teal MURKY

 

 

 

 

 

 

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