Jump to content

Notemaker.com.au - Above And Beyond!


WirlWind

Recommended Posts

Howdy,

 

 

So this is my 2nd time doing business with notemaker. First time went as well as you'd expect, quick post, pretty solid prices (y'know, considering the Australia tax), items came in a few days. All good.

 

The other day, I ordered 3x CF Mohaire Notebooks at basically $6 a pop. I got an email the next day apologising saying that there must have been a website error and that they were out of the books I'd ordered and weren't getting them back in. I was given 3 options:

 

- $25 credit in the store

 

- Send out some CF Clothbound notebooks instead

 

- "Anything else that you can think of"

 

Now, originally, I was going to make a smart arse comment about a stripper on the last, but I bit my tongue and instead went for the 2nd option.

 

 

Fast forward a couple of days later and a heavy package arrives. When I opened it, I had 6 NOTEBOOKS!?

 

They had sent me 3 packs of Clairefontaine Essential Duo books! That's almost 3x per item what I paid!

 

So this is a shout-out to Stu Moysey and a thorough thumbs up for the awesome customer service! Above and beyond what I expected.

 

PS - While the Duo pack isn't technically "clothbound", they look identical and have the same paper. The only difference is I got double the pages and these have margins :D

Edited by WirlWind

Do, or do not. There is no try - Master Yoda

 

Dude, can you turn those drums down? We can hear them in the next street! - That one annoying neighbour

Link to comment
Share on other sites

  • Replies 8
  • Created
  • Last Reply

Top Posters In This Topic

  • inkypete

    3

  • WirlWind

    2

  • Sham69

    1

  • kvz

    1

Top Posters In This Topic

notemaker.com.au are superb. Never had an issue, always had good advice and service above expectations. They understand FPs too - if you see a product and you're not sure of FP friendliness just call or email and ask. You always get an accurate answer.

Edited by inkypete
http://img356.imageshack.us/img356/7260/postminipo0.png
Link to comment
Share on other sites

the prices make me cry though - must be import costs! :(

Unfortunately specially stores of anything in Aus is expensive. It is unfortunate because it makes supporting local family run stores such as the pens de luxe group and note maker very difficult. Most things at note maker or pen ultimate are commonly three times the street/ american price. It is not only import taxes that make pens so expensive here (tax is a very small factor) it is simply that they need to sell things for 200% mark up because they don't sell many pens! In the US where the population is much greater and each store therefore sells a lot more; profitability increases so prices can be more reasonable. The more we continue to buy overseas the further local companies must inflate their prices; and then these companies still ultimately will go broke because this further discourages local business support.

Edited by Sham69
Link to comment
Share on other sites

I can also endorse Notemaker.com.au; comprehensive range of products combined with excellent customer service ethic.

Intelligence is the ability to hold two opposing ideas in mind at the same time and still retain the ability to function.

Link to comment
Share on other sites

the prices make me cry though - must be import costs! :(

 

 

Yeah, pretty much figure that makes up the differences. A lot of the items they get in (as far as I can tell) look like they've had to be shipped in from the US / UK / China.

 

Especially the rhodia / CF paper, seems like almost no-one has them in Australia (for a decent price atleast).

 

I don't think their prices aren't too bad, considering the Aussie tax though.

Do, or do not. There is no try - Master Yoda

 

Dude, can you turn those drums down? We can hear them in the next street! - That one annoying neighbour

Link to comment
Share on other sites

I suppose you don't really use that many over a year so bite the bullet and buy quality. Over a period of time you earn a frequent buyers card and get a discount every order. That's handy.

http://img356.imageshack.us/img356/7260/postminipo0.png
Link to comment
Share on other sites

The prices for notemaker.com.au (no affiliation) can be high, but no higher than elsewhere in Australia. However, if you love Kaweco Ice Sport pens (like I do) their prices are cheap, especially as they include the clip. Notemaker's service is outstanding and I'm happy to pay a premium for that.

Link to comment
Share on other sites

Not sure if you realise that notemaker is part of the telegram group who are the Australian agents for a lot of this product - clairefontaine, rhodia, delfonics etc. By supporting notemaker and their retailers like Dymocks etc we have the best chance to make sure these brands continue to be available in Australia. That's a good enough reason to buy from notemaker.

http://img356.imageshack.us/img356/7260/postminipo0.png
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Most Contributions

    1. amberleadavis
      amberleadavis
      43844
    2. PAKMAN
      PAKMAN
      33494
    3. Ghost Plane
      Ghost Plane
      28220
    4. inkstainedruth
      inkstainedruth
      26624
    5. jar
      jar
      26101
  • Upcoming Events

  • Blog Comments

    • Shanghai Knife Dude
      I have the Sailor Naginata and some fancy blade nibs coming after 2022 by a number of new workshop from China.  With all my respect, IMHO, they are all (bleep) in doing chinese characters.  Go use a bush, or at least a bush pen. 
    • A Smug Dill
      It is the reason why I'm so keen on the idea of a personal library — of pens, nibs, inks, paper products, etc. — and spent so much money, as well as time and effort, to “build” it for myself (because I can't simply remember everything, especially as I'm getting older fast) and my wife, so that we can “know”; and, instead of just disposing of what displeased us, or even just not good enough to be “given the time of day” against competition from >500 other pens and >500 other inks for our at
    • adamselene
      Agreed.  And I think it’s good to be aware of this early on and think about at the point of buying rather than rationalizing a purchase..
    • A Smug Dill
      Alas, one cannot know “good” without some idea of “bad” against which to contrast; and, as one of my former bosses (back when I was in my twenties) used to say, “on the scale of good to bad…”, it's a spectrum, not a dichotomy. Whereas subjectively acceptable (or tolerable) and unacceptable may well be a dichotomy to someone, and finding whether the threshold or cusp between them lies takes experiencing many degrees of less-than-ideal, especially if the decision is somehow influenced by factors o
    • adamselene
      I got my first real fountain pen on my 60th birthday and many hundreds of pens later I’ve often thought of what I should’ve known in the beginning. I have many pens, the majority of which have some objectionable feature. If they are too delicate, or can’t be posted, or they are too precious to face losing , still they are users, but only in very limited environments..  I have a big disliking for pens that have the cap jump into the air and fly off. I object to Pens that dry out, or leave blobs o
  • Chatbox

    You don't have permission to chat.
    Load More
  • Files






×
×
  • Create New...