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Excellent Customer Service From Vanness, Little Rock, Arkansas, United States



gshillitani

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I would just like to comment on the exceptional customer service I received from Vanness Pen Shop https://www.vanness1938.com/ in Little Rock, Arkansas, USA! It was my first order from this shop and an issue was resolved quickly, politely, with no questions asked, and in a very helpful manner. No affiliation, just a very satisfied customer! :D

Edited by gshillitani
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  • esterbex

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Raising hand to testify to same! Glad you got the usual royal treatment! :notworthy1:

God is seldom early, never late, and always on time.

~~Larry Brown

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Yup, they were friendly and helpful on the phone. The shipped my order of ink the same day, and they packed it really really well. Thumbs up.

Edited by bleair
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  • 2 weeks later...

Thank you one and all for the kind words- we are a work in progress - even after 75 years!!! We have been shipping products for most of the 75 years ( Orville (grandpa) started mail orders in the late 30's) but continue to appreciate feedback.

vanness1938@sbcglobal.net

http://i984.photobucket.com/albums/ae327/VintagePen/vanness.jpg
Selling fountain pens, ink, paper & related items since 1938

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  • 3 months later...

It's been nice doing business with them. I bought 4 bottles of 120ml Akerman ink, and they were backed securely. Very Securely. Took a while to find where they put all those peanuts, and I'm glad they did what they did, especially with them being glass and discontinued and all.

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  • 2 months later...
AustinMalone1999

They are right up their with the Goulet's and the Gray's. Super cool and never condescending. I get equal treatment when buying a Lamy Safari or Visconti Homo Sapiens.

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They are right up their with the Goulet's and the Gray's. Super cool and never condescending. I get equal treatment when buying a Lamy Safari or Visconti Homo Sapiens.

True. True. True. :thumbup:

God is seldom early, never late, and always on time.

~~Larry Brown

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