Excellent Customer Service From Vanness, Little Rock, Arkansas, United States

[gshillitani]

I would just like to comment on the exceptional customer service I received from Vanness Pen Shop https://www.vanness1938.com/ in Little Rock, Arkansas, USA! It was my first order from this shop and an issue was resolved quickly, politely, with no questions asked, and in a very helpful manner. No affiliation, just a very satisfied customer!

Edited November 8, 2013 by gshillitani

[Harlequin]

Vaness is great pen people!

[esterbex]

Raising hand to testify to same! Glad you got the usual royal treatment!

[Biff]

I recently bought ink from them and was also pleased with their service. I have no doubt I'll be buying from them again in the future.

[bleair]

Yup, they were friendly and helpful on the phone. The shipped my order of ink the same day, and they packed it really really well. Thumbs up.

Edited November 9, 2013 by bleair

[vannesspen]

Thank you one and all for the kind words- we are a work in progress - even after 75 years!!! We have been shipping products for most of the 75 years ( Orville (grandpa) started mail orders in the late 30's) but continue to appreciate feedback.

[Tonkus]

It's always a treat to visit. My favorite pen store.

[Inkling13]

It's been nice doing business with them. I bought 4 bottles of 120ml Akerman ink, and they were backed securely. Very Securely. Took a while to find where they put all those peanuts, and I'm glad they did what they did, especially with them being glass and discontinued and all.

[jebib]

none better!

[AustinMalone1999]

They are right up their with the Goulet's and the Gray's. Super cool and never condescending. I get equal treatment when buying a Lamy Safari or Visconti Homo Sapiens.

[esterbex]

They are right up their with the Goulet's and the Gray's. Super cool and never condescending. I get equal treatment when buying a Lamy Safari or Visconti Homo Sapiens.

True. True. True.