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Rakuten



tomkeb

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Hello,

 

does anybody have any experience with this Japanese store called Rakuten? I haven't gone through the website thoroughly, but they offer for example Iroshizuku for $13, which looks absurdly cheap to me…

 

Edit: I see, it's something like ebay with sellers having their info written in Japanese. It will be more complicated than I initially thought…

Edited by tomkeb

http://imageshack.com/scaled/large/16/k6ic.png

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I bought a pen and some ink in May from the Bunkeido store in Rakuten. The transaction was smooth enough; the cost of shipping was a bit of a surprise because of the ink bottles.

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They are a huge retailer. I believe they are like amazon with different merchants under their umbrella. I can't vouch for their selling record, but they are VERY competitive with pricing.

 

ETA:

I found this thread on the subject:

https://www.fountainpennetwork.com/forum/index.php/topic/241724-has-anyone-ordered-ink-from-this-site/?hl=japan&do=findComment&comment=2625133

Edited by penultress
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Ok, I ordered a pen, but day or so later got a message in Japanese giving shipping costs. Not sure what it is asking for as the Japanese translator was not clear.

 

Does one have to reply to the second message to get the order processed?

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ParkerGuy2000

I ordered cast-iron pans from Rakuten. The store manager communicated with me personally via email. I added a few other items, and everything went through without a hitch.

 

As mentioned above, there are a number of stores under the Rakuten site.

 

I am tempted to get Iroshizuku inks via Rakuten as well!

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Ok, I ordered a pen, but day or so later got a message in Japanese giving shipping costs. Not sure what it is asking for as the Japanese translator was not clear.

 

Does one have to reply to the second message to get the order processed?

 

Something similar happened to me as well. In my case, the addition of the ink bottles increased shipping costs beyond the original estimate. At least that's what I surmised from the email. There was a telephone number in the email; I called and spoke to the manager (in English) - he took care of the rest (i.e., charging an extra amount for the shipping).

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