Jump to content
Classifieds is broken, please do not submit any new ads ×

Experience With Missing-Pen.de


gmrza

Recommended Posts

After I couldn't get any Rohrer und Klingner Scabiosa ink at The Writing Desk, I tracked some down (along with other R & K inks) at Rolf Thiel's site, Missing-pen.de.

 

Although the website doesn't allow you to order more than one colour of one manufacturer's ink, and didn't provide international shipping charges, Rolf's responses to emails were almost instantaneous, including his note to state that the inks were going into the mail which arrived almost directly after I made my payment via Paypal.

 

I guess the thing that always causes some trepidation with those of us ordering online from halfway across the world is how well the shipping process will run, and whether we will get our goods intact. Everything ran smoothly, and the parcel arrived at our local post office just under 6 days after I placed the order. No complaints about the time taken to get from Germany to Australia.

 

Of course the other question that we all want to know is how the package is packed, so here goes with a couple of unboxing snap-shots. I think Rolf's packaging was perfectly fit for purpose. There was no damage, and the Haribo bears went down like a treat! - My son made short work of them.

 

The package itself was in good condition when it arrived:

fpn_1311332121__20110722-img_6779.jpg

 

 

Inside, everything was bubble-wrapped:

fpn_1311332211__20110722-img_6782.jpg

 

 

Inside, the secret of the Haribo bears was revealed:

fpn_1311332265__20110722-img_6783.jpg

 

 

The ink bottles themselves were in two cardboard boxes.

fpn_1311332298__20110722-img_6784.jpg

 

 

The boxes have internal divisions which prevent them from coming into direct contact with each other:

fpn_1311332354__20110722-img_6786.jpg

 

 

All the bottles arrived intact:

fpn_1311332402__20110722-img_6790.jpg

 

 

I give Rolf's service a resounding thumbs-up, both for his prompt responses and the prompt shipping, with everything arriving intact.

Link to comment
Share on other sites

  • Replies 139
  • Created
  • Last Reply

Top Posters In This Topic

  • mirosc

    3

  • jmccarty3

    5

  • Chrissy

    4

  • Guy007

    3

Wow! The Gummy Bears alone would be enough reason to order from Rolf! :)

 

 

„Haribo macht Kinder froh.... und Erwachsene ebenso!" puddle.gif

 

good thing that with Aldi being in Australia that they also stock Haribo bears! Now, if I could just get decent supplies of ink locally ... but that is another story!

 

 

Link to comment
Share on other sites

I recommend Rolf. I bought several inks from him and the cost of shipping and the inks was less than what I would have paid within the U.S. from MOST places. I got it just as quickly, too. Rolf was great to work with, too.

 

Cedar

Link to comment
Share on other sites

The online shop is indeed really, err, a pain (to put it nicely).

It doesn't show all the items Rolf Thiel can offer, and is not really user friendly.

 

But write an e-mail and you get a reply at once. He is very dedicated to satisfy his customers. We have Goulet in the US and Thiel in Europe.

Greetings,

Michael

Link to comment
Share on other sites

  • 2 months later...

I can only agree with what everyone has said: Rolf is awesome! He is super friendly and he responds to every email almost instantaneously. The best method is indeed to just shoot him an email and ask about anything you are interested in.

I bought a pelikan shanghai from him and mentioned that I really like the cities series. Shortly after, he wrote and said he had an Athens, which are quite tricky to get now. So I bought the Athens off him too. On both occasions, the packaging was great, shipping was really fast and reasonably priced and I was stoked when he sent me 10 packs of gummi bears with the Athens, after I mentioned how happy the first packet that came with the Shanghai made me :)

All in all, I'd buy from him again, anytime!

Link to comment
Share on other sites

Wow! The Gummy Bears alone would be enough reason to order from Rolf! :)

 

Heck yeah, the best part of any my orders from Rolf. Gives me something to snack on while I'm testing new inks.

 

As gmrza discovered, the online webstore isn't the best. But everything can be done with Rolf via eMail with payment via PayPal.

Anyone becomes mannered if you think too much about what other people think. (Kim Gordon)

 

Avatar photography by Kate

Link to comment
Share on other sites

Is there a link somewhere for an English site? Thanks

 

I don't think there is an English version.

 

Here are the contact information:

 

Missing Pen Contact information

 

Just send Rolf an e-mail.

 

He provides fast, reliable und uncomplicated service and is a great guy to meet in person :thumbup:

 

Cheers

 

Michael

Link to comment
Share on other sites

Another huge :thumbup: for Rolf. He often has hard to find items, custometr service is great, and the gummy bears....oh the gummy bears ;)

This post contains 100% recycled electrons

http://i952.photobucket.com/albums/ae8/Catriker/Pen%20Pics/SmallCzarNikolai.jpg

Link to comment
Share on other sites

Haribo Goldbears. Those are best gummy bears. They're occassionally available here....

Link to comment
Share on other sites

I agree, Rolf is great. As others have said, I just wish we knew what he had available.

With the new FPN rules, now I REALLY don't know what to put in my signature.

Link to comment
Share on other sites

  • 2 weeks later...

I bought a couple M200 nibs from his ebay store because he had a great price on them and cheap shipping. They arrived promptly and in good condition. Thumbs up!

Link to comment
Share on other sites

I buy my inks from Rolf, too, and I am always happy with the transactions. He replies to my emails very quickly, and he is super nice and helpful.

 

The Haribos are for my little son (who, BTW, I think will be one of Rolf's future customers. My son is 3 years old and always tells me: "Mommy, I want my own fountain pen!" :D )

 

Sandra :bunny01:

Link to comment
Share on other sites

  • 2 months later...

I've been a bit wary about buying anything from the site (since my German is horrible and yes, the site is a bit...user unfriendly), but after reading all these positive responses, I am really itching to order some Rohrer & Klingner colours from there :D (I think it was the Haribo bears that did it for me ;))

 

For people living outside of Germany, I'm just wondering though, how are the shipping costs? Are they reasonable?

I don't really feel like paying, say, 15 euro just to get a tiny bottle of ink shipped to the Netherlands:/

Link to comment
Share on other sites

For people living outside of Germany, I'm just wondering though, how are the shipping costs? Are they reasonable?

I don't really feel like paying, say, 15 euro just to get a tiny bottle of ink shipped to the Netherlands:/

 

Reasonable. Why don't you just send Rolf an email asking whether he has the ink in stock and how much shipping would be? No obligation in asking that.

Anyone becomes mannered if you think too much about what other people think. (Kim Gordon)

 

Avatar photography by Kate

Link to comment
Share on other sites

For people living outside of Germany, I'm just wondering though, how are the shipping costs? Are they reasonable?

I don't really feel like paying, say, 15 euro just to get a tiny bottle of ink shipped to the Netherlands:/

 

I happened to contact Rolf yesterday afternoon to order some inks - 3 bottles, including an Iroshizuku with that big heavy glass bottle - and he quoted me EUR 10.95 for registered post to the UK. Not unreasonable at all.

Link to comment
Share on other sites

  • 4 months later...

I ordered a bottle of Stipula Moss Green and Noodler's Apache Sunset. The shipping costs, from Germany to the Netherlands, were very reasonable (below € 5) and the parcel arrived in a perfect condition.

As an extra I received some PR cartridges in different colors! Great service!

 

Although Rolf has a webshop, I find it more convenient to mail him (at info@missing-pen.de). As others have said, he is a knowledgeable, friendly person and he replied very quickly to my e-mails.

 

He made it to my shortlist of pen- and ink-suppliers and I'll probably order again from him soon.

 

 

 

Link to comment
Share on other sites

  • 1 year later...

Very good experience with www.missing-pen.de/ for me too, also on Ebay .

 

Highly recommandable seller . Very serious and professional !

 

Sehr empfehlbar !

 

Very nice Diamine Racing Green ink .

Link to comment
Share on other sites

Very good experience here too - Noodlers Walnut and Sepia among others were ordered and arrived quickly and safely. Emails received reply in less than an hour. It's important to celebrate the good folks and Rolf is A1 (he even forgave my rusty high school German.)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Most Contributions

    1. amberleadavis
      amberleadavis
      37779
    2. PAKMAN
      PAKMAN
      30877
    3. Ghost Plane
      Ghost Plane
      28220
    4. jar
      jar
      26101
    5. wimg
      wimg
      25587
  • Upcoming Events

  • Blog Comments

    • Matthew TWP
      @Ruaidhri This was an absolutely wonderful bit of writing, and I hope that you're able to maintain the style once all of the medications are out of your system.  Take care and recover quickly!
    • Dr.X
      Very punny daniel
    • danielfalgerho
      These comments make me sad as I sympathise with Ruaidhri, having great difficulties in being taken seriously. Or being taken at all (no off-colors jokes, please!) In spite of overwhelming odds,  Ruaidhri -now I know how to spell it- made a courageous decision and stuck to it. I was diagnosed with a similar growth in a place I will not reveal. Oh, well, if you insist it was Mount Sinai Hospital. But I firmly intend to walk in Ruaidhri's footsteps, if he will let me, on my next visit to Dublin.
    • ParramattaPaul
      Reminds me of the day my associates and I developed a cure for all mankind's ills and mistakenly wrote it down with invisible ink.
    • AnneD
      Was that the end of the Laboratory? Somehow the exactitude created a fully destructive device, as always!
  • Chatbox

    You don't have permission to chat.
    Load More
  • Expiring Soon

    • By benbot517
      51 years and 10 months
    • By benbot517
      51 years and 10 months
    • By benbot517
      51 years and 10 months
    • By Okami
      51 years and 10 months
    • By Okami
      51 years and 10 months
  • Random Adverts

  • Files

  • Today's Birthdays

    1. aspettando
      aspettando
      (44 years old)
    2. Ayaz Ali Laghari
      Ayaz Ali Laghari
      (41 years old)
    3. backwards lefty
      backwards lefty
    4. beagle81080
      beagle81080
      (49 years old)
    5. cancoi
      cancoi





×
×
  • Create New...