Jump to content

Problem contacting Ujuku Pen Shop

SincerelySpicy

By SincerelySpicy
in Japan - Asia

 Share

Recommended Posts

SincerelySpicy Extremely Rare

SincerelySpicy

Posted
Posted

I recently ordered something from Ujuku's and I already paid for it. I wanted to check on the order status, so I emailed using the address I found on the website, but the email keeps bouncing back saying that the address "has permanent delivery errors" and "user unknown"

 

Has anyone had this problem when trying to contact Ujuku's store?

 

And does anyone know of a way that I can contact him?

 

 

Oh and just wondering, how long does it usually take something from Ujuku's to arrive in the United States after ordering?

 

Thanks!

Link to comment
Share on other sites
  • Replies 47
  • Created
  • Last Reply

Top Posters In This Topic

  • Taki

    14

  • lightstatic

    4

  • Pengrump

    3

  • inkysmudges

    3

Popular Days

Top Posters In This Topic

Popular Days

HeathnKara Mint

HeathnKara

Posted
Posted

I ordered something from them on Ebay, and I seem to recall that it arrived within a week. I did have to let them know I had already paid for it when I used the Buy it Now option. You might try contacting them through Ebay's system though. Look for Capless fountain pens and you'll find them.

 

Heath

Arguing with an engineer is a lot like wrestling with a pig in the mud. After a while, you realize the pig likes it.

 

Geaux Tigers!

Link to comment
Share on other sites
John Cullen Collectors Item

John Cullen

Posted
Posted

HI I have purchased three pens from him in the last year. All arived fairly quickly and were as advertised.

 

I live in Michigan, US, and the first two pens I ordered arrived about one week after I placed my order.

 

The last pen I ordered I paid for with Paypal. Then I got an email from the Ujuku Penshop three or four days later saying they had confirmed my payment. Why it took three or four days for them to get the confirmation, I have no idea.

 

Once they sent the email I got the pen 4 or 5 days later.

 

Try emailing ujuku1@mxi.netwave.or.jp.

 

I got an email from them a week or so ago from this address, and I responded to it and did not get a bounced email. So perhaps this one will work for you?

 

Good luck. I would not get too worried. I have had really good luck with him. Keep us posted (little pen pun).

 

 

jc

Link to comment
Share on other sites
Taki Collectors Item

Taki

Posted
Posted

I received an e-mail from Yamada san this weekend, but I had to use

ujuku@mxi.netwave.or.jp

 

I mentioned his old e-mail addy is not working but will let him know again. He just updated his main website(pen is his side business) and that might have something to do with old e-mail bouncing. Don't worry, he'll respond!

Link to comment
Share on other sites
Desirider NOS (New Old Stock)

Desirider

Posted
Posted

Same here. Emails to "ujuku@mail.netwave.or.jp" bounces back, but "ujuku@mxi.netwave.or.jp" works. I just bought a pen from him (second time) a couple of weeks back. Mr. Tadashi Yamada is very reliable.

 

Desirider.

Link to comment
Share on other sites
SincerelySpicy Extremely Rare

SincerelySpicy

Posted
  • Author
Posted

I was able to contact them through the ujuku1 address. The package has been shipped! Cant wait for it to arrive.

Link to comment
Share on other sites
  • 2 months later...
Rugrat Mint

Rugrat

Posted
Posted

I purchased a pen from Ujuku Pen Shop and paid via PayPal on 11-28. I sent an email on 11-29 to ujuku1@mxi.netwave.or.jp asking if they have received payment and for shipping/tracking information. It is now 12-2 and I have heard nothing back. Does it normally take this long? Please advise. Thanks!

 

Regards,

Eric

Link to comment
Share on other sites
TheNobleSavage Collectors Item

TheNobleSavage

Posted
Posted

I bought several pens from him and he is a reliable and trustworthy seller. However, his English in not good at all, so be patient!! He sells and ships better than he emails!! ;)

Generally, when I order pens from him, it usually arrives at my door within 1 week.

 

TNS

Check Out my Fountain Pen and Ink Review Sites

Fountain Pen Reviews

Ink Reviews

Link to comment
Share on other sites
Rugrat Mint

Rugrat

Posted
Posted (edited)

Yes, please let us know what you find when you contact him, as I still have not heard anything regarding my order. Thanks!

 

Regards,

Eric

Edited by Rugrat
Link to comment
Share on other sites
Taki Collectors Item

Taki

Posted
Posted (edited)

OK, here's what Yamada san says. He just checked his website and everything seems to be working fine, though it might be a little slower than usual. However you don't have to use the website system to order pens. If you want to send him the same info (model of the pen, color, nib size, number of pens, (and your name and address for shipping) he will send you a paypal invoice.

 

I was able to contact him with the e-mail address on his website:

 

ujuku@mxi.netwave.or jp

 

If you need more assistance in contacting him I will be glad to help you. please contact me back chanel.

Edited by Taki
Link to comment
Share on other sites
girlieg33k Collectors Item

girlieg33k

Posted
Posted

I ordered two more Decimos this afternoon on the Ujuku website. I got the email to pay using Paypal and paid without any problems.

Talking about fountain pens is like dancing about architecture.

Link to comment
Share on other sites
  • 2 weeks later...
lightstatic Dipped Only

lightstatic

Posted
Posted

As a followup, I got the online ordering working, and ordered a white Decimo from Ujuku.

 

I paid via paypal on the 13th -- but haven't heard anything from him since.

 

Taki, if you have a chance, would you mind sending him a email for an update?

 

The emails (and paypal payment) should be from david@nodnod.net.

 

Thanks!

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Most Contributions

    1. amberleadavis
      amberleadavis
      43844
    2. PAKMAN
      PAKMAN
      33582
    3. Ghost Plane
      Ghost Plane
      28220
    4. inkstainedruth
      inkstainedruth
      26771
    5. jar
      jar
      26105

  • Upcoming Events

  • Blog Comments

    • Shanghai Knife Dude
      Links to web pages or articles about Chinese typesetting, signwriting, etc.

      By Shanghai Knife Dude · Posted

      I have the Sailor Naginata and some fancy blade nibs coming after 2022 by a number of new workshop from China.  With all my respect, IMHO, they are all (bleep) in doing chinese characters.  Go use a bush, or at least a bush pen. 
    • A Smug Dill
      Skeleton of a primer for a budding hobbyist

      By A Smug Dill · Posted

      It is the reason why I'm so keen on the idea of a personal library — of pens, nibs, inks, paper products, etc. — and spent so much money, as well as time and effort, to “build” it for myself (because I can't simply remember everything, especially as I'm getting older fast) and my wife, so that we can “know”; and, instead of just disposing of what displeased us, or even just not good enough to be “given the time of day” against competition from >500 other pens and >500 other inks for our at
    • adamselene
      Skeleton of a primer for a budding hobbyist

      By adamselene · Posted

      Agreed.  And I think it’s good to be aware of this early on and think about at the point of buying rather than rationalizing a purchase..
    • A Smug Dill
      Skeleton of a primer for a budding hobbyist

      By A Smug Dill · Posted

      Alas, one cannot know “good” without some idea of “bad” against which to contrast; and, as one of my former bosses (back when I was in my twenties) used to say, “on the scale of good to bad…”, it's a spectrum, not a dichotomy. Whereas subjectively acceptable (or tolerable) and unacceptable may well be a dichotomy to someone, and finding whether the threshold or cusp between them lies takes experiencing many degrees of less-than-ideal, especially if the decision is somehow influenced by factors o
    • adamselene
      Skeleton of a primer for a budding hobbyist

      By adamselene · Posted

      I got my first real fountain pen on my 60th birthday and many hundreds of pens later I’ve often thought of what I should’ve known in the beginning. I have many pens, the majority of which have some objectionable feature. If they are too delicate, or can’t be posted, or they are too precious to face losing , still they are users, but only in very limited environments..  I have a big disliking for pens that have the cap jump into the air and fly off. I object to Pens that dry out, or leave blobs o

  • Chatbox

    You don't have permission to chat.
    Load More

  • Files






×
×
  • Create New...