Search the Community
Showing results for tags 'refund'.
Hey guys, I need your advice!! I always liked the Parker Urban but didn't really think it was worth its 60 EUR price tag. I found a nice deal on ebay for 17,5 GBP + 6 GBP shipping (brand new) and thought I should go for it. The pen arrived today and although I would say that it is genuine, there are some things that bother me. A ) The pen arrived with a few small bumps/dings on the cap. They're not terribly visible but they're there and shouldn't be. B ) The pen arrived with a slide converter and no cartridge. I know that the Urban is supposed to come with a cartridge and no converter. The item description was ambiguous about that. At one point it says indeed that the pen comes with a converter and no cartridge and later on it mentions a half full packet of cartridges. C ) I contacted the seller to ask about the nib size (item description was ambiguous about that too) and although I was told I would get a M nib, I got a F instead. That's not really a problem as I would change the nib either way but I didn't like the misinformation. The seller (from Israel) does list some obviously fake pens among the authentic ones, but the packaging of this specific Urban seems genuine to me. The engraved date code is IIU, the seller lists the pen as made in India, and the manual has the Newell Rubbermaid logo on it. So, what do you think I should do with this pen? Should I return it? Should I ask for a partial refund and if so how much would you ask for? Or should I just accept it as I got a really good deal either way?