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From the album: The AnswerTake note: after you have uploaded the image from your mobile device, you still need to click on the plus symbol on the attachment to insert it into your post, with the cursor being the insertion point. (The illustration was done in the Safari browser on my iPad, but the procedure is essentially the same on iOS and Android devices alike; I tried it using Google Chrome on a Samsung Galaxy Tab S.)
I have questions about a set of inks recently ordered directly from the De Atramentis Inks website; I've tried contacting them at firstname.lastname@example.org from both the 'contact' form on their site, as well as by responding to an email from Dr. Jansen via my gmail account, but after three weeks I've received no replies. Has anybody else tried to contact them directly? Is there a separate address for Customer Service? Thanks in advance!
Hi all - I searched but I can't find an answer to this question. I sent some pens to the FPH and they have had them a week now (after a somewhat fraught situation with the misdirected package) but I haven't heard anything by phone or email about a repair estimate. The website says that they would send a "written" estimate...should I be looking for it in the snail mail? Should I call them? I know they are great but they can be grouchy on the phone...