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Found 8 results

  1. I recently acquired a waterman ink-vue that is missing the nipple and retaining collar for the inksac(8 and 13 in the right side of the attached photo). I understand these are difficult parts to find, so I’m open to suggestions regarding any other repair option.
  2. Here is a copy/pasted (with personal info removed), word-for-word email exchange between myself and a Pilot USA customer service rep the other day: Hello, After cleaning my Custom 823 some time ago I seem to have misplaced the small clear rubber gasket which seats around the feed as it sits inside the section (this is not one of the black rubber o-rings which sit on the outside of the section or the plunger assembly to form a seal upon contact with the barrel). Strangely this has not seemed to impact the writing performance nor does my pen spring leaks randomly, but regardless I wonder if it is possible to purchase a replacement part. Many thanks, -XXXXX ------ Dear XXXXX, Thank you for your email message. We appreciate the opportunity to address your inquiry. We would be pleased to send you the needed ring. What is your last name and mailing information? Thank you for writing to us. We value your loyalty and investment in our products. Sincerely, XXXXX XXXXX Consumer Advisor ------ XXXXX, Thank you so very much! You can send the part to: **my shipping address**Is there any charge for the part? I do not mind paying if so; let me know if this is the case so that you can invoice me for it. Many thanks again for your help! Cheers, -XXXXX ------ Hi XXXXX, No charge. This will be sent via US Postal Mail. Have a wonderful day! Best regards, XXXXX ------ Some things to note: -I live in Canada; I reached out to Pilot USA because up here we don't have a Pilot office, just a distributor (although I think Pilot USA does handle all repairs etcetera for North America) -These forums have stated on numerous occasions how picky Pilot are if you did something to their Custom 823; there are stories all over here to the tune of I opened it to clean it when the papers clearly said not to and Pilot charged a whack of money to do anything to my pen To be fair, nothing is broken on my 823, I just stupidly misplaced a part (which so far has not impacted its performance strangely), and the part likely costs them more to post through the mail than to manufacture. But I don't see service like this much nowadays... I can't imagine opening my Nikon to clean it or adjust something, misplacing some piece in the process, and simply emailing Nikon and having them send me a replacement gear or o-ring or whatnot... and FREE to boot. Long story short, Pilot earned a ton of respect from me for their customer service... it's nice to see a company that supports their products so solidly. I fell in love with the Custom 823 I got a while back from them, but this experience cements that I will definitely purchase from them again (the other moral of the story is if in doubt, ask... you never know what reply you will receive!)
  3. Kublai Khan

    Need A Sheaffer Prelude Part

    Hi folks, I have a Sheaffer Prelude and have somehow managed to dislodge and lose the gold O-ring on the pen's barrel. Now therefore, there's a gap between the nib unit and barrel (see photo). It doesn't affect the writing and there are no leaks, but the aesthetics has taken a hit. Any help on where I can find some new bling? Many thanks in advance for your input. For those who can point to repair shops and such: I live in the San Francisco Bay Area. Cheers!
  4. My Parker Arrow twist BP is missing the cylinder that screws over the refill that the cap goes over. Anyone know how to get this part please? Cheers, Adam
  5. Good afternoon (here) ladies and gentleman... Okay, so I sprang for this pen on the bay of evilness and I knew it didn't have a clip. To me this isn't a big deal as I'm hoping I will love this pen and use it daily. But, where does one get a clip or can one get a clip for a Waterman 3 and if so, can a complete moron, such as myself do the repair? The pen was cheap as it is (crudely) monogrammed. Any and all help from this illustrious brain trust is much appreciated!!!!!
  6. Inkyboots

    Targa Section Ring Help

    I recently acquired my first Targa, and after the initial thrill *whee* discovered that the ring that is supposed to sit between the feed assembly and the detachable collar is missing. While I am fairly certain this is an aesthetic feature, the gap is mildly distressing, and I worry that it may be important in securing the cap snugly, as in its present state the cap slides off a little more liberally than I'd like. (Pic attached in case I'm too confusing. I'm confused about the terminology.) So what I want to know is 1) Is this important, and 2a) Is there a way I can pick up a quick-fix thin metal ring-thing from a hardware store that will do the job of providing aesthetic continuity, and 2b) What dimensions would I be looking at? Thanks in advance, guys and gals. Ryan.E.M
  7. I am basically looking for a broken normal and TM Sheaffer snorkel barrel but it seems all I ever find are ones in new condition and cost nearly as much as buying the whole pen.
  8. WirsPlm

    Pilot 78G M Nib

    I've messed up and need a new 78G M nib, and was wondering if anyone had some they want to get rid of? I'm perfectly happy to trade other pens (including other sizes of 78G nibs), ink samples or cartridges.

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