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Off late parker has been having quality control issues. Some in our local groups have had issues with parker fountain pen inks claiming Brill to be far better than Parker in terms of ink bottles. The gell refill breaking off halfway So it all starts with me buying their Parker Jotter in my favourite orange colour with a separate Parker Quink Black Refill The moment I start writing it starts to go thin and thick with no consistency at all so with this i complaint to the Parker India distributor Luxor Writing Instruments Pvt Ltd over their email on 7Feb 23 With no response over email i approach them on social media reminding them since 2 weeks my complaint is lying dormant in your inbox what have you done? They reply on 21Feb 23 "We are in receipt of the detail complaint from you. We are extremely sorry for the inconvenience caused to you and delayed reply from our end. We would like to thank you for your valuable feedback about the Parker Pens it helps us to improve the product quality and services to the customers. Kindly arrange to share your postal address we will arrange a reverse pick up for your defective writing instrument for repair/ replacement purpose for your continuous pleasure of writing with Parker Pens. Ensuring you best of our services at all times." Then i reply my details next day and since then they start ignoring. Then I approach consumer forum on 2 March 23 seeing this they reply the replacement refill will be dispatched in todays mail. On 13March 23 today i got a parcel just having 2 parker quink Blue refills not even an apology letter. When i checked the tracking number on the parcel it shows parcel booked on 10th March 23.Which shows they literally lied on 02 March 23. Now my complaint was for Parker quink black but the kind folks at Luxor sent me Blue which is not my issue and i wont accept this. When i contact Waterman they don't reply. -Why are customers treated differently based on the geographical locations when brands are taking the major share from the sale then aren't they equally or more responsible as is the distributor who takes some commission -The brands that never take responsibility passing on the blame on distributor isn't ethical. When it's registered under your brand and you are taking major profits then where are you when there's an issue of quality arises? ---- Update ---- Instead of asking 2 weeks time and sending black they send whatever they feel like and later when asked about they say We would like to confirm you that we were not having the Parker Ball Pen refill in packing for black colour, that is the reason dispatch team dispatched you blue Packed refill to you, if you allow we will dispatch you Black Ball Pen refill in loose packing Pls confirm ,we will dispatch the refill in today’s dispatch .

Hi While searching for some stationary item, I saw this Parker, Aster Fountain pen in Matt black and the attractive design caught my attention. I am very new in this fountain pen world (used FPs during my high school but never after that) and frankly I took this pen purely for aesthetic. Body of this pen is metal and Nib size is "M". It writes very well and I am not encountering any scratchiness on paper. I was skeptical of small size nib but frankly I am liking this pen very much after few days of usage. Pen is surely feels a bit heavy (I do not have any means to weigh this pen) and its on smaller size (see the comparison pic with Pilot metropolitan). Though with cap posted it feels extremely balanced. I tried to search FPN for this pen but did not found any so I thought to share few pics here.