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Good day FPN, This event literally just happened a few minutes ago and I wanted to recount the details. Before I go further, I will say at the very beginning that the issues occurred in transit after leaving Goulet, this is a review of their customer service in dealing with such an incident. I'm also not affiliated with Goulet Pens in any way other than a customer who spends way too much on fountain pen supplies, but that's all of us right? So I've been ordering from Goulet Pens for a pretty long time, since before the Noodler's Ahab came out, and I've made more than a couple of orders so
Has anyone ever bought ink directly from Diamine at their website (http://diamineinks.co.uk)? How was your experience? I've placed an order there a week ago and didn't get any feedback whatsoever. Last friday I sent them an email, forwarding the payment receipt and asking what's going on with my order and a couple of days later still no feedback. Tomorrow I'm calling their offices, which is a pain and should be avoided. Does anyone have experience buying directly from them?