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  1. Earlier this year, there was a seller on eBay who had a listing for a Caran D'Ache fountain pen. However, the listing was truly for a Colibri fountain pen with a steel nib which was put into a Caran D'Ache box. I contacted the seller about the pen to inform him of the problem and he replied with a kind thank you for the information. Yet, he continued the listing. Fortunately, no one purchased the pen. Then, a few weeks later, the same listing was posted again. I contacted the seller again and, this time, he tried to claim that Caran D'Ache made the pen. So, I found the pen on the Colibri site and sent him the information about his pen as well as introduced the seller to the difference between a Caran D'Ache pen and a Colibri pen. Again, he kindly thanked me and continued the listing. Fortunately, once again, no one purchased the pen. The seller, yet AGAIN, listed the pen in the same manner a few weeks later. Since the original listing had irked me so much, I had been watching for the second and, then, third listing of this pen. We had yet another round of "this is not a Caran D'Ache pen" with the same thank you and continued listing of the pen. Sooooooooo, since the seller had reposted and continued this fraudulent listing, now, three times, I reported the listing as, this third time, there were folks, other than me, watching the listing. The listing was removed. Unfortunately, with final exams and grading demanding my attention, I was not able to check eBay to determine if the pen was listed to trap unsuspecting buyers of holiday gifts. My habit has always been to contact sellers whose listings contain errors/problems. This has always been an enjoyable experience which has resulted in several eBay friends. However, last fall when the above described pen was posted on eBay, providing correction and appropriate information did not seem to work, prompting me to report the listing to the powers-that-be of eBay. How do you deal with incorrect/problematic auction listings?

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