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From the album: First lookContents: 1 Sailor Professional Gear Slim Midnight Ocean with a Zoom nib 2 Sailor Professional Gear Slim Mini, in taupe and slate green 3 Sailor converters to suit the Professional Gear Slim Mini I'm delighted by how quickly my order from EndlessPens in Florida on Black Friday 2020 was delivered to me in Australia, in spite of: the Sailor mini converters were a pre-order item at the time, with a notice to say “will ship on December 3” on the product page, which will hold up the other in-stock items on the same order; I received a communiqué from EndlessPens on 3 December (Sydney time, so 2 December in the US) to advise there would be shipping delays while they dealt with 7 days of backlog after the Black Friday sales; and these were sent by USPS First Class International post — and, given the temporarily halved free international shipping threshold at the time of ordering, I wasn't expecting different — and I've seen major (six-week) delays with parcels sent that way to me earlier in second half of 2020. I'm also pleasantly surprised that the Sailor Pro Gear Slim pens are still factory-sealed in their plastic sleeves, while the Sailor Pro Gear came with a regular converter that wasn't mentioned in the product listing as an inclusion in the price.
© A Smug Dill
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Hi folks, Just a note to share good things about endless pens. I've been in touch with them a couple of times today. First I lost my shipping details for a package on the way, and they were able to resend details almost immediately. Then I bought something else (after all, I was on the site anyway, right?) and managed to mess up the HopDrop code. I didn't realize until the purchase was through. I contacted them sheepishly and asked if it was too late, and got a refund to my credit card equal to the 19% by return email. Overall, I've been very impressed with endlesspens, and delighted with all purchases. Today I was being especially daft and received outstanding service. Thank you, and well done, endlesspens! Ralf
Callinewbie posted a topic in Fountain & Dip Pens - First Stop