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Praise for Abi at Pelikan Repair!


BerneseMtDogEatsArco

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I just wanted to give a good word for Abi from Pelikan repair! Today she sent me an email about a pen I had sent in for repair, and I was concerned because I had sent in two separate pens (in two separate boxes, sent at two different times a week apart - Duh'oh!). She replied in less than ten minutes, saying that she had found and collected my two pens, and assured me of the time line and the pens' respective repair ID numbers.

 

I'm really impressed at the speed, professionalism and courtesy with which she handled my (as usual) clumsy efforts!

 

Thank you Abi!

 

(No affiliation, just a very satisfied and less-terrified parent of two beautiful Pels! :cloud9: )

 

Berner

I'll take an Aurora, please. Aurora black.

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