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In Praise of Pentiques

asamsky

By asamsky
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asamsky Rare

asamsky

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I just wanted to post a note describing my great customer service experience with Aaron Svabik at Pentiques. Some of you may remember that Aaron was clearing out a bunch of Parker 51s through the marketplace earlier this year. I couldn't resist the bargain price and bought a cedar blue demi.

The pen arrived in perfect cosmetic condition, but the nib was very scratchy for me. Aaron had sold the pens as-is and said that most of them probably just needed a good cleaning. I wrote to Aaron and he immediately and graciously agreed to replace the nib for free. The replacement nib also felt scratchy to me, so Aaron suggested that I send one of my favorite writers and he would shape the problem nib to match it, again for free. I got the pen in the mail today and it writes beautifully. So bravo to Aaron and Pentiques!

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spilled ink Rare

spilled ink

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Aaron Svabik of Pentiques is an extremely gifted and personable restorer.He provides great turnaround time,fair prices ,and responds very quickly to all emails and telephone calls.I have entrusted Aaron with a number of my very best Chilton pens and am always amazed at the results.Aaron is the first person I send my pens to whenever I have a problem and I have never been dissappointed.I would recommend him without hesitation.

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