Has anyone ever dealt with Montblanc Service for fixing a limited edition writers' edition pen? My Poe has a dent in the cap.
My only experience with Montblanc service in the past was when I had Montblanc "fix" one of the original Noir et Noir Boheme pens a few years ago, but in doing so, they were unable to preserve the original cap ring that made the pen unique, which made me sort of sad. I wasn't terribly pleased with that change, but understood that was the best they could do with the parts they now have on hand.
Just wondering how Montblanc handles these discontinued writers' editions and whether they can fix the cap dent on my Poe, and if so, how much it would cost (would it be Level 1 or something else)?