What you call "BSO...Bright Shiny Object" probably is the problem. And I care about it first of all because I'm affected directly as a user and second because I want to understand the reasons behind it. And yes, it might be an 'academic question' because, since I am a university professor, I want to understand the world around me as it is. Whether or not I have an influence to change things is another question. But given the small market that it is, a small number of outspoken customers in fact might have an impact on business decisions.
What David says makes a lot of sense to me and seconds my observations. I don't need a new ink every week featuring the latest gimmicks. I like some of the Waterman colours and use them for years, and functionally they are as close to perfect as it gets. I don't want them to vanish or be replaced by the latest hip colour that lasts only for a season. Waterman is one of the companies who stand by their ink products, a thing that I appreciate. They didn't venture into the hip short-lived trendy ink business yet. Nothing wrong with wider variety as long as the time-tested champions are still available. And by the way, Pelikan keeps their 4001 series, too. I still remember the days when MB ink was rather mediocre and GvFC didn't make ink at all. Now they seem to be fancy... I think it's mostly marketing.
I am in the same position as you...I use MontBlanc Inks only...The Standard Line because I like the characteristics of the ink. I don't have a MB dealer by me at all so I have to always buy online. Worse case...that is what you are going to have to do as well. I started with Waterman when I first got into fountain pens. Pelikan kept the 4001 Line however to grow sales like other companies they came out the Edelstein Line. Same with J.Herbin, Pilot, Diamine and the music inks, 150 year inks. MB is changing their standard line right now however they come out with LE Inks all the time to increase sales. Waterman has stayed the same. I never ventured into the high sheen and simmering inks...its a fad. I thought about it however I own expensive pens and don't trust those inks in my pens. Usually a store will stop selling a product when said product lags in sales. It does not mean the product is bad...it just means there is a lack of demand of said product in that market. You may like the product...The product may be good...however if there is no demand...the company that sells it will drop it...that is economics 101. I live in a very affluent market and you would think that the market would be able to support a MontBlanc Boutique. The two MontBlanc Boutiques we had closed. Why...I don't know...however I can say if there is no demand...there are no sales and eventually it will close...same thing with Waterman Ink with lack of demand in your area. You will still be able to get it...just online...Like I do and I have been a MB customer for 25 years.
I say this with upmost respect and I am not bashing Waterman Inks at all. I also use what would be called boring colors by some...MB Royal Blue, MB Midnight Blue, MB Mystery Black...and if going out there MB Lavender Purple...even though I retired at age 41 from working full-time and I am now 51 (and still have a hand in my business...probably 10 hours a week)...when I write something it needs to be conservative and professional...hence why I use what would be called boring inks. I also like dealing with directly with people like you do and like dealing with small family owned businesses.
Edited by Jesus1, 02 May 2019 - 03:30.