Shipments going OUTSIDE of the EU are EXEMPT from VAT...this is not a grey area, it is not dependent upon the business registration, it is not complicated. This is the SAME for ALL EU member countries.
Yes, but small companies are outside the VAT system. I believe that Fountainfeder (if they are a small company) should not note VAT at all. Because formally, they do not charge VAT. They sell for some price which is the same for all customers. And because they pay VAT on all inputs, this price on the output must reflect this (and correspond to VAT-inclusive price charged by large competitors participating in the VAT system).
Edited by vojtahlad, 09 December 2019 - 21:38.