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Contaminated Bottle Of Monteverde Motivation Orange

ink contamination monteverde motivation sitb

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15 replies to this topic

#1 jmccarty3

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Posted 28 February 2019 - 00:31

The day before yesterday, I received a shipment of four Monteverde inks, in the 80 ml bottles, from a reliable vendor. I have gotten accustomed to opening new bottles of ink to check for problems. To my surprise, the bottle of Motivation Orange contained a large amount of goopy contamination. There was no unusual odor, unlike the problem with Montblanc yellow ink several years ago. The vendor has already dispatched a replacement bottle, but if you have this ink, you should check it. As with the Montblanc ink, it may not be an isolated problem.

 

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#2 OCArt

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Posted 28 February 2019 - 03:27

Thank you for the warning, Monteverde makes good stuff.


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#3 jmccarty3

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Posted 08 March 2019 - 02:27

My vendor cheerfully replaced the contaminated bottle of ink. The replacement bottle arrived today, and to my surprise, it is identical to the first!

 

I've sent an inquiry to Monteverde, asking if they've had any other reports of goopy stuff in their orange ink.


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#4 sirgilbert357

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Posted 08 March 2019 - 14:36

You'd think the vendor would have checked the next bottle before sending it out! 



#5 ErrantSmudge

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Posted 08 March 2019 - 17:13

I have a bottle of Motivation Orange that is a year old (I got it at the 2018 LA Pen Show).  I just checked it, and it has floating gunk in it that resembles the photo posted above.  I shook the bottle to see if it was something that needed to go back into solution, but the floating gunk remained.

 

I'm thinking of pouring the bottle out now.  At the very least I'm quarantining it.

 

I have many other Monteverde inks (at least 15 or so) and this is the first one I've seen with a spoilage issue.



#6 jmccarty3

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Posted 08 March 2019 - 22:46

No response from Monteverde yet.


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#7 amberleadavis

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Posted 13 March 2019 - 18:11

Have you heard back from them? If not, let me know and I will contact them.


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#8 ErrantSmudge

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Posted 14 March 2019 - 14:52

Have you heard back from them? If not, let me know and I will contact them.

 

Amber, I still have my contaminated bottle and I'd happy to send it back to them if they'd like it for QC purposes.  This is one of the promo bottles they provided for your session on inks, so I don't expect anything back in return.


Edited by ErrantSmudge, 14 March 2019 - 15:21.


#9 jmccarty3

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Posted 14 March 2019 - 18:23

Amber, I have not heard anything from them. I still have the second bottle I received, if they want to examine it.


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#10 dragorsi

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Posted 14 March 2019 - 19:05

Oh :/ That was exactly the color I was thinking about getting. :/

Thanks for the update, I'll wait until this gets resolved.


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#11 amberleadavis

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Posted 22 March 2019 - 04:41

This week is crazy, but I'll try and reach out to them on Monday if they don't reply tomorrow. I just sent an email.  


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#12 Herrjaeger

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Posted 22 March 2019 - 13:22

Other than Errantsmudge, I don’t if any of the other posters on this thread have seen this thread.
http://www.fountainp...tten-egg-smell/
I contacted Mr. Fox by email, received a prompt reply from him, and with no questions asked, he’s got a replacement in the mail to me.

#13 jmccarty3

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Posted 23 March 2019 - 14:57

I heard from Monteverde, and they are sending a replacement ink. Apparently there may be other colors involved.


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#14 sharonspens

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Posted 25 March 2019 - 00:37

I checked both of my bottles - Motivation Orange and Hope Green. No issues that I can see - or smell.

 

Thanks for the direction to the other thread, Herrjaeger.

 

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#15 Herrjaeger

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Posted 30 March 2019 - 16:43

I received my replacement ink today from Monteverde/Yafa, a week after corresponding with them about having had a problem. I’ve been happy with their inks, and now I’m happy with their customer service for inks.

#16 jmccarty3

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Posted 31 March 2019 - 21:50

I received my replacement bottle as well--no evidence of any problems.


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