Montblanc (Unknown Model) - Cracked Barrel

[Jonr1971]

Hi all

 

A business acquaintance of mine has a MB but does not know the model (not helpful I know) but just looking for some general advice.

 

The barrel has a large crack where it was trapped in a desk drawer upon closing. What would you advise as the best course of action:

 

• Send to MB for a replacement (or repair if possible)
• Try to source a replacement elsewhere (eg independent specialist, eBay)

 

If anyone knows of an independent specialist, that would be great.

 

I will try to get a photo but in the meantime, any advice would be appreciated.

 

Thanks!

Jon

[hari317]

If its a current model, sending it to MB is the best and probably least expensive recourse.

 

For Vintage models MB might not have the parts anymore and you really have to look at specialists.

[chunya]

As Hari says, if a modernish pen then sending it to Montblanc will most likely be the best and cheapest option. Under their L1 service (currently about £77) they will replace the cracked barrel and also give it a thorough service.