Kawakubo Pens

[Sblakers]

Well. I never thought Id have to do this but my experience with kawakubo pens has been one of the worst experiences Ive ever had buying a product. Maybe even the worst. To make a long story short. I ordered a $1300 dollar pen. MR kawakubo said hed have it completed in 4 months. 6 months 2 weeks later I have no pen , my pay pal protection has expired (so I cant request a refund) and now that my PayPal protection has run out he no longer responds to any of my many messages to him. Total silence. This is all after he promised me that I have nothing to worry about once my pay pal protection ends he will honor the deal. Now I feel like Ive lost out on 1300 dollars no small amount to me. I am so frustrated. This experience has almost ruined fountain pens for me. Has anyone had any communication with MR kawakubo? I find it hardly coincidental to all communication stops right after my pay pal protection ends.

Edited October 3, 2018 by Sblakers

[25_15_3]

I wish you the best of luck sblackers. Not to rub in the wounds, but I did manage to get a refund. This was purely the process of Paypal I imagine because Kawakubo did not respond to my Paypal claim or did I have to provide any proof of messages or anything afterwards.

[Tinjapan]

I hope that’s not the case, but hope is all I can offer. As far as I can tell, comunication has never been his strong suit. Hopefully that is all is. But it does not look good.

[Sblakers]

Thanks for the well wishing. His communication has always been poor with me as well, but no this bad.

[Lloyd]

Have you considered contacting PayPal anyway to see if there's anything they can so?

[Sblakers]

I have. They said they will do nothing after the 6 months is up. Which I think Is a bad policy. Sometimes things take longer than 6 months to make. They should have a six months after product is delivered policy.

[Sblakers]

Anyone heard from mr kawakubo in the last month ? All of his social media has gone dead for about a month now. Even though he has (apparently) made off with my money I still hope he is okay. If anyone has heard from him I’d appreciate it if you’d post here. I’ve tried calling messaging and following him on social media — total radio silence. Hopefully he and his family are okay. I know they were hit with hurricanes and earh quakes over the last couple of months and I know one of the events affected him personally.