Mint Blanc Boutique, Birmingham

[Jimothy]

Ive just been in the MB boutique in Birmingham and it has shrunk to a very small area indeed. I called in to look at the 2018 Writers Edition but they didnt have the fountain pen in store - except they did have the limited edition one. I must have spent thousand of pound in this boutique over the years including several writers editions. I guess Im going to have to go to that London if I want to see it before I buy. Very disappointing trip 😩

[Chrissy]

When I saw the title "Mint Blanc" I thought it was a joke.

[Jimothy]

No. Im a useless typist, sorry.

[Ghost Plane]

Freudian slip given what many of us have sunk in our pens

[Jimothy]

Indeed. I probably have more in my collection than they had on display in the boutique

[BrandonA]

I bought my Cervantes WE fountain pen from a department store inside the Trafford Centre in Manchester. Not sure what it was called. Do they no longer sell Montblanc pens, based on your location this would be far more convenient than going to London?

 

The Brum store has never been large but they've served me well over the last 10 or so years. As they know I will purchase the new WE pen each year they automatically order it in for me and then tell me when it is available to purchase/collect. Did you ask them if they could order one for you to review?

[Jimothy]

Hi Brandon, I have always had excellent service at the Birmingham boutique. It has, as you say, always been small but it seems to have shrunk since last I was there. No doubt they could order one in if I asked them. The department store in the Trafford Centre would likely be John Lewis or Selfridges whom I have bought from in the past. The standard of customer service in Brum seems to have declined since a certain lady member of their team, whose name I cannot remember, moved on.