I have a new Montegrappa Passione ballpoint that I could use some help with. This is a twist actuated ballpoint. When the ink cartridge is retracted, there is a bit of play in the action before there starts to be resistance. As it wiggles, I can feel a small pop right before the cartridge starts to extend. There is still play in the cap/rear of the pen when the ink cartridge is extended also, though not as severe.
Is this something inherent to twist ballpoints or should it be tight with no play? Is there anything I can do to tighten up the cap and remove the play?
Link to a video showing the pen:
Any help would be appreciated. Thanks!