i just wanted to let folks know about the fantastic experience I had working with Bob at the Lamy Service Center in Tucson, AZ for a nib exchange.
I had a new Black Amber 2000 with an EF nib, and Bob/ Lamy exchanged it for an incredibly smooth BB. The cost was only $18.50, which included the exchange and return shipping. Bob was professional, friendly, and super fast. Door-to-door-to-door was only about 1.5 weeks. I live in CA, but still, that is really fast.